Payten Pena
San Antonio,TX
Summary
I was an Teacher Assistant for about 2 years, teaching kids counts to the dances, leading them when the teacher was gone, and worked one on one with some of the kids.
In May 2021 I became a Ride Operator for Six Flags Fiesta Texas, I was a team member for one year, then got promoted to a lead and been there ever since, as a lead I train new team members on rides, maintain a safe and fun environment, sign off rides if needed, solving costumers needs, and doing paperwork.
Overview
4
4
years of professional experience
Work History
Ride Operator
Six Flags Fiesta Texas
San Antonio, TX
05.2021 - Current
- Served guests with an enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Checked the seatbelts of riders to maximize safety and manage risk.
- Resolved guest concerns or complaints, and kept supervisors informed of escalating situations.
- Operated attraction equipment precisely to conform to operational procedures.
Lead ride operator, July 2022.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Pulled down safety bars and secured riders according to specified attraction details.
- Resolved customer complaints in a professional manner.
- Maintained cleanliness around ride area, ensuring a pleasant environment for guests.
Teacher's Assistant
Kathy Marfin's Dance School
San Antonio, TX
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Reviewed lesson material with students individually or in small groups.
- Supervised/Lead the class with counts to dances and across the floor.
Education
High School Diploma -
Excel High School
Plymouth, MN09.2022
Skills
- Lesson Planning and Preparation
- Organizational and Planning Skills
- Efficient and Detail-Oriented
- Understanding Customer Needs
- Solving Customer Concerns
- Calm and Professional Under Pressure
- Flexible and Adaptable
- Self-Motivated
- Works well with others and independently
- Teamwork and Collaboration
- Strong Work Ethic
Timeline
Ride Operator
Six Flags Fiesta Texas
05.2021 - Current
Teacher's Assistant
Kathy Marfin's Dance School
High School Diploma -
Excel High School
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