Payten Pesina
Caldwell,ID
Summary
Dynamic Branch Manager at Terrace Home Health Boise with a proven track record in financial oversight and employee training. Expert in enhancing client relationships and ensuring regulatory compliance, fostering a productive environment. Recognized for effective communication and conflict resolution skills, driving team success and client satisfaction.
Overview
4
4
years of professional experience
Work History
Branch Manager
Terrace Home Health Boise
Meridian , ID
09.2022 - Current
- Monitor and submit monthly billing and revenue.
- Maintain a friendly and productive work environment.
- Assist clients with getting on Medicaid-approved services.
- Communicate with Medicaid and other various insurance companies.
- Train office coordinators.
- Interview for various positions, such as coordinators and caregivers.
- Audit employee and client files quarterly.
- Monitor caregiver and coordinator work to ensure all target items are being met and done properly.
- More than doubled billing and revenue in last 12 months.
Caregiver
Visiting Angels Home Care
Meridian , ID
04.2022 - 07.2022
- Provide in-home caregiving services to clients.
- Assistance with ADLs, medications, and transportation
Activity Director
The Gables Assisted Living and Memory Care
Caldwell , ID
03.2021 - 03.2022
- Engaged residents through events, small groups, and individual activities.
- Evaluated supplies and requested purchases to meet activity plans.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Scheduled movies, entertainment, and other special events.
Education
Bachelor of Science in Nursing - Nursing
Eagle Gate College
Boise, ID09-2026
High School Diploma -
Richard McKenna Charter High School
Mountain Home, ID02-2019
Skills
- Patient care
- Team collaboration
- Employee training
- Conflict resolution
- Team supervision
- Financial analysis and planning
- Shift scheduling
- Medication administration
- Regulatory compliance
- Effective communication
- Customer service
- Performance reviews
- Financial oversight
- Verbal/written communication
- Client relationship management
- Multi-tasking
- Excellent time management skills
- Strong interpersonal skills
- Dependable
- Excellent work ethic
References
References available upon request.
Timeline
Branch Manager
Terrace Home Health Boise
09.2022 - Current
Caregiver
Visiting Angels Home Care
04.2022 - 07.2022
Activity Director
The Gables Assisted Living and Memory Care
03.2021 - 03.2022
Bachelor of Science in Nursing - Nursing
Eagle Gate College
High School Diploma -
Richard McKenna Charter High School
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