Payton Ahn
Rolling Hills Estates,CA
Summary
Dynamic food service professional with a proven track record at Will Fater, excelling in customer service and food safety compliance. Recognized for enhancing team collaboration and operational efficiency in high-pressure environments. Adept at critical thinking and communication, delivering exceptional experiences while maintaining rigorous hygiene standards.
Overview
2
2
years of professional experience
Work History
Generalist, Food Service
Will Fater
Madison, WI
10.2023 - 12.2023
- Improved team productivity by maintaining cleanliness and organization of work areas and surfaces.
- Maintained positive working relationship with fellow staff and management.
- Spearheaded daily food service operations in a high-volume campus dining facility, rotating between front and back of house stations to meet dynamic operational needs.
- Maintained food quality and safety standards while preparing and packaging sandwiches, snacks, and hot meals in a fast-paced kitchen environment.
- Delivered exceptional customer service by efficiently managing orders, serving guests, and addressing dietary needs with professionalism and care.
- Ensured cleanliness and hygiene compliance by leading dishwashing, surface sanitization, and closing procedures.
- Adapted quickly to changing demands, filling in across various roles, including food prep, line service, and kitchen maintenance, during staff shortages.
- Recognized by supervisors for reliability, versatility, and dedication to team performance.
Volunteer Exhibit Guide
South Coast Botanic Garden
Palos Verdes Peninsula, CA
05.2022 - 07.2022
- Maintained a clean and organized gallery space throughout the duration of the exhibition.
- Responded promptly to any queries or issues raised by visitors.
- Attended workshops related to museum practices and procedures.
- Ensured that all safety protocols were adhered to during exhibitions.
- Worked as part of a team when hosting special events at the galleries.
- Delivered presentations about exhibitions to school groups and members of the public.
- Collaborated with other volunteers to ensure smooth running of events.
- Greeted visitors and provided information about the exhibitions.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Provided client service by distributing programs and answering patron's questions
- Maintained positive working relationship with fellow staff and management.
- Greeted and assisted customers to foster positive experiences.
Education
Some College (No Degree) - General Business
University of Wisconsin-Madison
Madison, WI06-2026
Some College (No Degree) - Sociology
Korea University
Seoul, KoreaSkills
- Customer service
- Food safety compliance
- Team collaboration
- Communication skills
- Critical thinking
- Verbal and written communication
Timeline
Generalist, Food Service
Will Fater
10.2023 - 12.2023
Volunteer Exhibit Guide
South Coast Botanic Garden
05.2022 - 07.2022
Some College (No Degree) - General Business
University of Wisconsin-Madison
Some College (No Degree) - Sociology
Korea University
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