PAYTON ALLEE
Wichita
Summary
Dynamic Information Technology Specialist with a proven track record at Qualcomm, excelling in IT troubleshooting and operations management. Enhanced system efficiency through strategic upgrades and cross-functional collaboration. Recognized for exceptional problem-solving skills and fostering strong interpersonal relationships, driving significant improvements in user support and documentation processes.
Overview
11
11
years of professional experience
Work History
Information Technology Specialist
Qualcomm
05.2024 - Current
- Implemented system upgrades to enhance operational efficiency across IT infrastructure.
- Developed and maintained documentation for IT processes and procedures, ensuring compliance and accessibility.
- Provided technical support for software applications, resolving issues to minimize downtime for users.
- Collaborated with cross-functional teams to integrate new technologies into existing systems, improving workflow.
- Analyzed network performance data to identify areas for improvement and implement strategic solutions.
- Managed vendor relationships to ensure timely delivery of IT services and products, optimizing resource allocation.
- Set up network profiles, security permissions and file sharing systems.
- Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users.
General Manager
Needle & Thread Tailor & Seamstress
06.2021 - Current
- Oversaw daily operations, ensuring high-quality tailoring and customer service standards.
- Implemented process improvements to enhance workflow efficiency and reduce turnaround times.
- Managed inventory control systems, optimizing stock levels and minimizing waste.
- Trained and mentored staff on best practices in tailoring techniques and customer engagement.
- Developed strategic marketing initiatives to increase brand visibility and attract new clients.
- Analyzed sales data to identify trends, informing decision-making for product offerings and pricing strategies.
- Fostered strong relationships with suppliers, negotiating favorable terms to support business growth.
- Led team meetings to align goals, address challenges, and promote a collaborative work environment.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Data Annotator
Aether
11.2025 - 12.2025
- Developed annotation guidelines to enhance data quality and consistency across projects.
- Collaborated with cross-functional teams to ensure alignment on project objectives and timelines.
- Trained new team members on annotation processes and best practices for improved efficiency.
- Conducted quality assurance checks to validate annotations, ensuring adherence to project standards.
- Streamlined data categorization workflows, reducing processing time while maintaining accuracy.
- Led initiatives to refine annotation tools, enhancing user experience and productivity metrics.
- Demonstrated strong attention to detail when working on complex projects involving multiple layers of information.
- Ensured adherence to data privacy policies while handling sensitive information during the annotation process.
- Enhanced data accuracy by meticulously annotating and labeling various data types.
- Supported project managers by meeting deadlines while maintaining the quality of annotations.
- Reduced errors in machine learning models by providing high-quality annotated data.
- Maintained open communication with the project lead, reporting progress and challenges faced during annotations.
- Contributed to the development of AI algorithms through precise data annotation tasks.
Content Moderator
Twitch
02.2019 - 11.2022
- Moderated user-generated content to ensure compliance with community guidelines and policies.
- Reviewed and escalated inappropriate content based on established protocols.
- Collaborated with cross-functional teams to enhance moderation tools and processes.
- Trained new moderators on best practices and content review procedures.
- Analyzed trends in user behavior to inform content policy adjustments.
- Provided feedback on moderation system effectiveness, driving enhancements for efficiency.
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
Personal Assistant
Independent Consulting
05.2018 - 03.2019
- Managed scheduling and calendar coordination for multiple executives, optimizing daily operations.
- Assisted in preparing reports and presentations, ensuring clarity and professionalism in communications.
- Streamlined office procedures, enhancing workflow efficiency and reducing turnaround times.
- Conducted research to support consulting projects, providing actionable insights for client recommendations.
- Coordinated travel arrangements and logistics, ensuring seamless itineraries for business trips.
- Maintained confidential client information with high levels of accuracy and security compliance.
- Fostered positive relationships with clients and vendors, contributing to a collaborative work environment.
- Implemented digital tools for project management, improving team collaboration and task tracking efficiency.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Retail Cashier
Aldi USA
11.2016 - 06.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper change and balancing at shift end.
- Assisted customers with inquiries, providing product information and support.
- Stocked shelves and organized merchandise to enhance store presentation and accessibility.
- Collaborated with team members to streamline checkout process during peak hours.
- Adhered to company policies regarding safety and sanitation standards in the workplace.
- Handled returns and exchanges, resolving issues to ensure customer satisfaction.
- Participated in training new cashiers on operational procedures and service excellence.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
Construction Worker
Construcap
01.2015 - 02.2016
- Collaborated with team members to complete projects on schedule.
- Maintained safety standards by adhering to protocols and procedures.
- Assisted in the preparation and layout of construction sites.
- Conducted quality checks on materials to ensure compliance with specifications.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Education
Bachelor of Science - Computer Science
University of California, Los Angeles
Los Angeles, CA03-2025
High School Diploma -
K12
Wichita, KS03-2021
Skills
- IT troubleshooting
- Information security
- Problem-solving skills
- End user support
- Device configuration
- Excellent interpersonal skills
- Software updates
- Advanced computer proficiency
- Hardware installations
- Document management
- Operations management
- Presentations
- Project coordination
- Data collection
- Security oversight
Languages
English
Native or Bilingual
Timeline
Data Annotator
Aether
11.2025 - 12.2025
Information Technology Specialist
Qualcomm
05.2024 - Current
General Manager
Needle & Thread Tailor & Seamstress
06.2021 - Current
Content Moderator
Twitch
02.2019 - 11.2022
Personal Assistant
Independent Consulting
05.2018 - 03.2019
Retail Cashier
Aldi USA
11.2016 - 06.2017
Construction Worker
Construcap
01.2015 - 02.2016
Bachelor of Science - Computer Science
University of California, Los Angeles
High School Diploma -
K12