PAYTON ALLEE
Wichita
Summary
Dynamic Information Technology Specialist with a proven track record at Qualcomm, excelling in IT troubleshooting and operations management. Enhanced system efficiency through strategic upgrades and cross-functional collaboration. Recognized for exceptional problem-solving skills and fostering strong interpersonal relationships, driving significant improvements in user support and documentation processes.
Overview
11
11
years of professional experience
Work History
Information Technology Specialist
Qualcomm
Wichita, KS
05.2024 - Current
- Implemented system upgrades to enhance operational efficiency across IT infrastructure.
- Developed and maintained documentation for IT processes and procedures, ensuring compliance and accessibility.
- Provided technical support for software applications, resolving issues to minimize downtime for users.
- Collaborated with cross-functional teams to integrate new technologies into existing systems, improving workflow.
- Analyzed network performance data to identify areas for improvement and implement strategic solutions.
- Managed vendor relationships to ensure timely delivery of IT services and products, optimizing resource allocation.
- Set up network profiles, security permissions and file sharing systems.
- Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users.
General Manager
Needle & Thread Tailor & Seamstress
Wichita, KS
06.2021 - Current
- Oversaw daily operations, ensuring high-quality tailoring and customer service standards.
- Implemented process improvements to enhance workflow efficiency and reduce turnaround times.
- Managed inventory control systems, optimizing stock levels and minimizing waste.
- Trained and mentored staff on best practices in tailoring techniques and customer engagement.
- Developed strategic marketing initiatives to increase brand visibility and attract new clients.
- Analyzed sales data to identify trends, informing decision-making for product offerings and pricing strategies.
- Fostered strong relationships with suppliers, negotiating favorable terms to support business growth.
- Led team meetings to align goals, address challenges, and promote a collaborative work environment.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Data Annotator
Aether
Wichita, KS
11.2025 - 12.2025
- Developed annotation guidelines to enhance data quality and consistency across projects.
- Collaborated with cross-functional teams to ensure alignment on project objectives and timelines.
- Trained new team members on annotation processes and best practices for improved efficiency.
- Conducted quality assurance checks to validate annotations, ensuring adherence to project standards.
- Streamlined data categorization workflows, reducing processing time while maintaining accuracy.
- Led initiatives to refine annotation tools, enhancing user experience and productivity metrics.
- Demonstrated strong attention to detail when working on complex projects involving multiple layers of information.
- Ensured adherence to data privacy policies while handling sensitive information during the annotation process.
- Enhanced data accuracy by meticulously annotating and labeling various data types.
- Supported project managers by meeting deadlines while maintaining the quality of annotations.
- Reduced errors in machine learning models by providing high-quality annotated data.
- Maintained open communication with the project lead, reporting progress and challenges faced during annotations.
- Contributed to the development of AI algorithms through precise data annotation tasks.
Content Moderator
Twitch
Wichita, KS
02.2019 - 11.2022
- Moderated user-generated content to ensure compliance with community guidelines and policies.
- Reviewed and escalated inappropriate content based on established protocols.
- Collaborated with cross-functional teams to enhance moderation tools and processes.
- Trained new moderators on best practices and content review procedures.
- Analyzed trends in user behavior to inform content policy adjustments.
- Provided feedback on moderation system effectiveness, driving enhancements for efficiency.
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
Personal Assistant
Independent Consulting
Wichita, KS
05.2018 - 03.2019
- Managed scheduling and calendar coordination for multiple executives, optimizing daily operations.
- Assisted in preparing reports and presentations, ensuring clarity and professionalism in communications.
- Streamlined office procedures, enhancing workflow efficiency and reducing turnaround times.
- Conducted research to support consulting projects, providing actionable insights for client recommendations.
- Coordinated travel arrangements and logistics, ensuring seamless itineraries for business trips.
- Maintained confidential client information with high levels of accuracy and security compliance.
- Fostered positive relationships with clients and vendors, contributing to a collaborative work environment.
- Implemented digital tools for project management, improving team collaboration and task tracking efficiency.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Retail Cashier
Aldi USA
Wichita, KS
11.2016 - 06.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper change and balancing at shift end.
- Assisted customers with inquiries, providing product information and support.
- Stocked shelves and organized merchandise to enhance store presentation and accessibility.
- Collaborated with team members to streamline checkout process during peak hours.
- Adhered to company policies regarding safety and sanitation standards in the workplace.
- Handled returns and exchanges, resolving issues to ensure customer satisfaction.
- Participated in training new cashiers on operational procedures and service excellence.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
Construction Worker
Construcap
Wichita, KS
01.2015 - 02.2016
- Collaborated with team members to complete projects on schedule.
- Maintained safety standards by adhering to protocols and procedures.
- Assisted in the preparation and layout of construction sites.
- Conducted quality checks on materials to ensure compliance with specifications.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Education
Bachelor of Science - Computer Science
University of California, Los Angeles
Los Angeles, CA03-2025
High School Diploma -
K12
Wichita, KS03-2021
Skills
- IT troubleshooting
- Information security
- Problem-solving skills
- End user support
- Device configuration
- Excellent interpersonal skills
- Software updates
- Advanced computer proficiency
- Hardware installations
- Document management
- Operations management
- Presentations
- Project coordination
- Data collection
- Security oversight
Languages
English
Native or Bilingual
Timeline
Data Annotator
Aether
11.2025 - 12.2025
Information Technology Specialist
Qualcomm
05.2024 - Current
General Manager
Needle & Thread Tailor & Seamstress
06.2021 - Current
Content Moderator
Twitch
02.2019 - 11.2022
Personal Assistant
Independent Consulting
05.2018 - 03.2019
Retail Cashier
Aldi USA
11.2016 - 06.2017
Construction Worker
Construcap
01.2015 - 02.2016
Bachelor of Science - Computer Science
University of California, Los Angeles
High School Diploma -
K12