Payton Andrews
Superior,WI
Summary
Competent Salon Coordinator with a drive to provide customers with terrific experiences. An energetic and positive individual willing to take on any task.
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
8
8
years of professional experience
Work History
Salon Coordinator
Hustle And Heart Salon
09.2022 - Current
- Scheduled appointments by phone, email and in person and recommended additional services.
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
- Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
- Managed inventory levels for salon products, ensuring adequate stock to meet client needs.
- Provided exceptional support to both stylists and clients alike during high-volume periods such as holidays or special events.
- Greeted patrons upon arrival at salon, offering prompt, courteous service.
- Maintained accurate financial records, facilitating smooth daily operations and timely reporting.
- Managed payroll processing accurately and efficiently for all salon personnel.
- Trained new employees in salon procedures, contributing to a cohesive and efficient team environment.
- Improved salon efficiency by streamlining appointment scheduling and client management processes.
- Organized special events such as bridal parties or charitable fundraisers, promoting the salon''s offerings while giving back to the community.
- Ensured cleanliness of the salon by overseeing regular maintenance tasks and adhering to hygienic practices.
- Updated social media platforms regularly with engaging content showcasing salon services, promotions, and achievements.
- Managed cash flow, business transactions, banking, and accounting processes.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
Preschool Teacher
University Nursery School
01.2021 - 09.2022
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
Receptionist
Language Of Hair
09.2020 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
Direct Support Staff
Arrowhead House Foster Care
02.2018 - 02.2021
- Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
- Assisted clients with daily living tasks for increased autonomy and satisfaction.
- Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
- Improved client well-being by providing emotional support and fostering strong relationships.
- Enhanced client independence by implementing personalized support plans and monitoring progress.
- Promoted safety and health by administering medications accurately and adhering to hygiene protocols.
- Designed engaging activities tailored to individual needs, boosting client engagement and quality of life.
- Organized daily schedules based on individual needs assessment results, maximizing time efficiency without sacrificing quality of care provided.
CNA
Superior Rehabilitation
04.2016 - 04.2018
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
Early Childhood Education Certificate - Early Childhood Education
Pine Technical And Community College
Pine City, MN06.2021
High School Diploma -
Superior High School
Superior, WI06.2017
Skills
- Customer interaction
- Exceptional organization
- Team Management
- Product and service knowledge
- Appointment Scheduling
- Telephone Etiquette
- Building rapport
- Customer Service
- Problem-solving skills
- Salon safety and security
- Decision-making skills
- Cleanliness and sanitation
- Safety awareness
- Commitment to quality and service
Timeline
Salon Coordinator
Hustle And Heart Salon
09.2022 - Current
Preschool Teacher
University Nursery School
01.2021 - 09.2022
Receptionist
Language Of Hair
09.2020 - 02.2022
Direct Support Staff
Arrowhead House Foster Care
02.2018 - 02.2021
CNA
Superior Rehabilitation
04.2016 - 04.2018
Early Childhood Education Certificate - Early Childhood Education
Pine Technical And Community College
High School Diploma -
Superior High School
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