Payton Bingham
Bowling Green,KY
Summary
Skilled in navigating diverse work environments encompassing human resources, administrative support, and customer service. Excelled in executing HR functions at the National Corvette Museum, demonstrating strong communication and interpersonal skills in supporting the Potter College of Arts and Letters Dean's Office. Formerly part of the Disney College Program, adept at ensuring guest safety and satisfaction while in a fast paced and ever changing environment. With leadership experience as President of the Omega Phi Alpha Service Organization and multiple managerial positions, I bring a blend of customer service excellence and attention to detail. Certified as a Microsoft Office Specialist, I am ready to contribute effectively to dynamic work environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Intern
National Corvette Museum
08.2023 - Current
- Executed various HR functions including data entry and employee relations
- Supported employment processes such as resume screening,background checks, and recruiting
- Ensured compliance with legal requirements and company policies through accurate maintenance of HR information.
Student Worker
Potter College of Arts and Letters Dean's Office
06.2023 - Current
- Committed to providing exceptional support to enhance the student and staff experience within the college.
- Streamlined office processes for improved efficiency by managing paperwork, filing systems, and maintaining databases.
- Managed front desk duties effectively, handling incoming calls, emails, and walk-in inquiries professionally while maintaining confidentiality.
Member, President
Omega Phi Alpha Service Organization
02.2020 - Current
- Experience managing a diverse group of people and communicating with various stakeholders
- Developed and implemented a recruitment strategy that increased membership by 46% during my term in office, leading to the recognition as the Most Improved Chapter by the national organization
- Oversaw the management of the organizations daily functions, including allocating funds for events, dues collection, and reporting to the national organization.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
Disney College Program
Walt Disney Company
02.2022 - 07.2022
- Engaged with guests, operated complex ride systems; including recording data pivotal to the safe operation of the ride, ensured safety of guests, and provided crowd controls in various weather conditions.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend and holiday shifts.
- Ensured guest satisfaction
Shift Leader
American Eagle
03.2020 - 02.2022
- Managed shift operations ensuring all employees were performing their tasks correctly
- Strived to meet customer satisfaction by resolving customer issues quickly in a professional manner.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Retail Worker, Shift Leader
Cracker Barrel
01.2018 - 08.2020
- Coached the retail team on executing duties on the sales floor while facilitating shift operations
- Assigned tasks from the shift duty list and inspected completed elements for quality control.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
Shift Leader
Arby's
02.2017 - 01.2018
- Supported the General Manager by ensuring smooth operation of each shift
- Helped train team members through performance initiatives while providing exceptional customer service.
Education
Bachelor of Arts - International Affairs
Western Kentucky University
Bowling Green, KY05.2024
Skills
- Leadership
- Customer Service
- Employee Training & Development
- Compliance Adherence
- Attention to Detail
- Expert Communication Skills
- Adaptability
- Point Of Sale Knowledge
- Inventory Management
- Talent Acquisition
Certification
- Microsoft Office Specialist (MOS) certified in Word, Powerpoint & Excel
Timeline
Human Resources Intern
National Corvette Museum
08.2023 - Current
Student Worker
Potter College of Arts and Letters Dean's Office
06.2023 - Current
Disney College Program
Walt Disney Company
02.2022 - 07.2022
Shift Leader
American Eagle
03.2020 - 02.2022
Member, President
Omega Phi Alpha Service Organization
02.2020 - Current
Retail Worker, Shift Leader
Cracker Barrel
01.2018 - 08.2020
Shift Leader
Arby's
02.2017 - 01.2018
Bachelor of Arts - International Affairs
Western Kentucky University
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