Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Payton Bitterman

Burton,Michigan

Summary

Skilled in problem-solving and team leadership, I excel in high-pressure environments, demonstrating a commitment to excellence and a friendly, positive attitude. Achieved significant improvements in client satisfaction and operational efficiency.

Reliable, hardworking, productive, detail-oriented and passionate. A great multi-tasker, and can handle a heavy work load. My strongest traits are my kindness, and diligence. My strongest skill is my perseverance and my ability to overpower difficulties within my workplace and life.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Caregiver/Medication Aide

Charter Senior Living
Davison, MI
03.2024 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed daily ADL's with residents.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Housekeeper/Head Custodian

Coulter Dental Laboratory
Flint, Michigan
08.2023 - 02.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.

Concession Stand Worker

Dort Federal Credit Union
Flint, Michigan
07.2023 - 12.2023
  • Used cash register to tender change and process cash and credit card payments.
  • Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
  • Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
  • Adhered to health and safety regulations, maintaining proper food handling practices at all times.

Assistant Manager/Pic Manager

Jimmy John's Gourmet Sandwiches
Flint, Michigan
02.2021 - 07.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Increased sales through effective merchandising strategies and targeted promotions.

Crew Member Cook

Cottage Inn
Davison, Michigan
10.2022 - 02.2023
  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.

Education

Some College (No Degree) - General Studies

Charles Stewart Mott Community College
Flint, MI

Skills

  • Time management
  • Elderly care
  • Problem-solving
  • Team leadership
  • Documentation and reporting
  • Cross-functional teamwork
  • Friendly, positive attitude
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Active listening
  • Emotional support
  • Dependable and responsible

Certification

  • BLS Certification (2024)

Languages

English
Professional

References

References available upon request.

Timeline

Caregiver/Medication Aide

Charter Senior Living
03.2024 - Current

Housekeeper/Head Custodian

Coulter Dental Laboratory
08.2023 - 02.2024

Concession Stand Worker

Dort Federal Credit Union
07.2023 - 12.2023

Crew Member Cook

Cottage Inn
10.2022 - 02.2023

Assistant Manager/Pic Manager

Jimmy John's Gourmet Sandwiches
02.2021 - 07.2023

Some College (No Degree) - General Studies

Charles Stewart Mott Community College

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