Dynamic sales associate with a proven track record at Sound Feet Shoes, excelling in customer service and product sales. Leveraged strong problem-solving skills to enhance customer satisfaction and foster repeat business. Expert in merchandising and display setup, consistently driving sales through engaging product promotions and effective teamwork.
Work History
Pizza Chef
4 Months
Pizza Inn Restaurant | 06.2023 - 10.2023
Prepared pizza dough, sauces, and toppings according to restaurant recipes and quality standards.
Monitored oven temperatures and bake times to deliver consistently cooked pizzas.
Assembled specialty and custom orders while following customer instructions and ticket details.
Maintained clean, sanitized workstations, utensils, and food-prep equipment throughout shift.
Managed multiple orders at once while maintaining speed, consistency, and presentation quality.
Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Sales Associate
1 Year 6 Months
Sound Feet Shoes | 05.2025 - Current
Assisted customers with shoe fittings, product selection, and comfort recommendations.
Operated POS system to process sales, returns, and exchanges accurately.
Maintained organized sales floor, replenished stock, and updated visual displays.
Communicated product features, sizing details, and brand differences to support purchases.
Supported inventory checks, shipment unpacking, and stockroom organization.
Resolved customer concerns professionally while protecting store service standards.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma
Northeast Academy | Lasker, NC | 05-2024
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Excellent people skills
Outgoing personality
Stocking and receiving
Conflict resolution
Product sales
Sales strategies
Display setup
Product promotions
Sales trends
Merchandising
Retail loss prevention
Positive and professional
Additional Information
• Held down 3 jobs while in highschool (Tutor, landscaping, and pizza chef)
• Several volunteer works (Blood drives, Food pantry and working with Mr. Beast)