Payton Brogna
Stroudsburg,PA
Summary
Qualified candidate seeking role that leverages strong background in entertainment and customer engagement. Previous roles include creating memorable experiences for children and guests at themed events. Demonstrated creativity and adaptability in dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Party Princess/Performer
A Storybook Party
06.2021 - Current
- At A Storybook Party, I attend children's birthday parties and events dressed as their favorite Disney character or princess and bring a magical experience along with me
- At these events I perform a few songs, spend quality time with the children, play games, do crafts, and give a child the birthday of their dreams
- Many of the gigs I receive are volunteer work for Children's hospitals or a local charity event
- Provided exceptional customer service through attentive listening, clear communication, and genuine enthusiasm for each event.
- Supported company growth by promoting services through positive word-of-mouth referrals from satisfied clients.
- Balanced multiple responsibilities effectively, managing bookings, invoicing, costume upkeep, and practice schedules as needed.
- Developed strong improvisational abilities, enabling seamless adaptation to various audience dynamics during performances.
- Performed live shows at various venues throughout region.
- Engaged with audiences to create memorable experiences at live performances.
Young Company Member
Sing For America
10.2017 - Current
- Company Overview: Sing For America is non-profit organization/theater company whose proceeds benefit military families in the Lehigh Valley
- As a Young Company member of this organization, I participate in their shows, work with and teach children numerous skills in the arts, and attend local schools giving educational assemblies and vocal/acting/dancing workshops
- Sing For America is non-profit organization/theater company whose proceeds benefit military families in the Lehigh Valley.
- Maintained a professional attitude and work ethic during long rehearsals and performances.
- Developed strong relationships with fellow performers and production staff to foster a positive working environment.
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
- Participated in regular rehearsals, refining movements and synchronizing with fellow dancers for seamless performances.
Nanny/Babysitter
06.2023 - 05.2024
Team Member
Dunkin' Donuts
09.2021 - 12.2021
- At this job I worked with my team one-on-one as a means to accomplish our goal and serve the purpose of our job- to bring satisfaction to the customers
- The responsibilities of this job which I fulfilled include: working the cash register and taking orders, speaking with customers and assisting them with their needs, cleaning the restaurant, and making food and drinks
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Stylist
Francesca's
08.2021 - 12.2021
- As a Stylist in this company, I worked the cash register and cashed customers out, frequently restocked the merchandise in the store, maintained the cleanliness of the store for the health of the customers and the workers, and assisted customers in finding what they came looking for and ensured that they leave the store satisfied
- Organized sales area and work station to showcase products and boost sales.
- Monitored current trends to understand fashions and better serve customer needs.
Front Desk Receptionist
KB Express Auto Sales
12.2018 - 12.2021
- Increased guest retention by maintaining a welcoming and organized reception area.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
Current college student - Real Estate Finance
Liberty University Online
10.2024
Skills
- Cleaning Experience
- Cashiering
- Food Preparation
- Food Service
- Cooking
- Retail sales
- Organizational skills
- Assembly
- POS
- Customer service
- Front desk
- Animal care
- Food handling
- Restaurant experience
- Microsoft Word
- Communication skills
- Pet care
- Time management
- Improvisational Skills
- Audience Engagement
- Makeup Application
- Character research
Certification
- First Aid Certification
- Driver's License, 02/01/21, 05/31/28
Timeline
Nanny/Babysitter
06.2023 - 05.2024
Team Member
Dunkin' Donuts
09.2021 - 12.2021
Stylist
Francesca's
08.2021 - 12.2021
Party Princess/Performer
A Storybook Party
06.2021 - Current
Front Desk Receptionist
KB Express Auto Sales
12.2018 - 12.2021
Young Company Member
Sing For America
10.2017 - Current
Current college student - Real Estate Finance
Liberty University Online