Summary
Overview
Work History
Education
Skills
Timeline
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Payton Bush

Lafayette ,IN

Summary

With a proven track record at First Merchants, I excel in money handling and customer relationship development. My experience spans high-volume transaction management and resolving customer issues efficiently, enhancing client trust and satisfaction. Demonstrating patience, empathy, and advanced computer skills. I love working with people, and enjoying learning new skills. I am eager to be an asset to your team.

Overview

2
2
years of professional experience

Work History

Bank Teller

First Merchants
04.2024 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

Waitress

Maggie’s Bar and Grill
07.2022 - 08.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Order Taker

McDonald's
08.2023 - 12.2023
  • Welcomed customers and provided quick and attentive service.
  • Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
  • Accurately performed cash register operations to process and receive payments and issue change.
  • Warmly greeted and welcomed customers to establishment before requesting food order.

Education

North Montgomery High School
Crawfordsville, IN
2024

Skills

  • Money Handling
  • Deposit and withdrawal management
  • Cash counting
  • Customer relationship development
  • Patience and Empathy
  • Computer skills
  • Commutation

Timeline

Bank Teller

First Merchants
04.2024 - Current

Order Taker

McDonald's
08.2023 - 12.2023

Waitress

Maggie’s Bar and Grill
07.2022 - 08.2024

North Montgomery High School

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Payton Bush