Payton Bustillo
Cheyenne,WY
Summary
Dynamic and dedicated professional with experience at Crumbl Cookies, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in food preparation and inventory management, consistently maintaining high standards of cleanliness and safety while fostering a positive work environment.
Diligent work ethic with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.
Overview
7
7
years of professional experience
Work History
Crew Member
Crumbl Cookies
05.2023 - Current
- Prepared and baked cookies following standardized recipes to ensure consistency and quality.
- Operated kitchen equipment efficiently, adhering to safety protocols and sanitation standards.
- Maintained inventory levels by tracking supplies and restocking as needed to support production demands.
- Assisted in training new team members on operational procedures and customer service best practices.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly during busy shifts.
- Collaborated with team members to optimize workflow, enhancing overall efficiency in cookie production.
- Monitored baking times and temperatures, ensuring adherence to quality control measures for all products produced.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
Volunteer
FE Warren Airman's Attic
12.2021 - Current
- Collaborated with team members to organize promotional events and displays.
- Coordinated volunteer schedules to optimize staffing during peak hours and special events.
- Improved overall store appearance through regular cleaning tasks and maintenance activities.
- Assisted in maintaining store cleanliness, promoting a welcoming atmosphere for customers.
- Enhanced customer satisfaction by providing attentive and knowledgeable assistance.
- Boosted store sales by creating visually appealing and organized merchandise displays.
- Greeted each customer warmly upon entry, fostering a friendly shopping experience from the start.
- Developed strong product knowledge to effectively answer customer questions and recommend appropriate items.
- Maintained open communication lines between all team members, encouraging a collaborative work atmosphere where ideas were shared freely among colleagues.
Babysitter
Parents Of Children
03.2019 - Current
- Supervised children's activities, ensuring safety and engagement throughout playtime.
- Maintained consistent communication with parents regarding child development and daily activities.
- Implemented routines to foster discipline and responsibility in children.
- Guided children in conflict resolution, promoting teamwork and mutual respect.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
Associate of Science - Health Sciences And Wellness
Laramie County Community College
Cheyenne, WY05-2027
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Clear communication
- Self-discipline
- Flexible schedule
- Safe food handling
- Safety awareness
- Basic math
- Leadership qualities
- Food preparation
- Valid Driver's license
- Inventory restocking
- Menu memorization
- Telephone etiquette
- Cooking
- Food running
- Willingness to learn
- Sanitizing
- Company standards
- Plate presentation
Timeline
Crew Member
Crumbl Cookies
05.2023 - Current
Volunteer
FE Warren Airman's Attic
12.2021 - Current
Babysitter
Parents Of Children
03.2019 - Current
Associate of Science - Health Sciences And Wellness
Laramie County Community College