Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Registered Behavior Technician
Kreative Community Services
Vacaville, CA
06.2023 - Current
Assisted in the development of positive behavior supports within the classroom environment.
Tracked data and monitored progress of student's goals and objectives.
Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
Maintained accurate records of all sessions conducted with students.
Observed student behavior in various environments to assess levels of functioning and progress towards goals.
Utilized Applied Behavioral Analysis principles in daily instruction activities.
Developed and implemented behavior intervention plans based on individualized needs.
Provided direct one-on-one instruction to children with autism in a variety of settings.
Server
Texas Roadhouse
Fairfield, CA
02.2023 - 07.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Member Service Representative
Pacific Service Credit Union
Fairfield, CA
02.2019 - 02.2023
Handle incoming and outgoing faxes as needed.
Greeted customers in a friendly and professional manner.
Provided guidance to members on how best to use products or services offered by the organization.
Monitored compliance with organizational security protocols when interacting with members.
Responded promptly to emails from members seeking assistance.
Reviewed new account applications to verify eligibility of prospective members.
Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
Takeout/Server
Red Lobster
Vallejo, CA
04.2017 - 08.2019
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked effectively in fast-paced environments.
Worked flexible hours across night, weekend, and holiday shifts.
Placed customer orders with kitchen staff in a timely manner to ensure prompt delivery.