Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Payton Fann

Lincoln,IL

Summary

Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with proficient observational skills and strong sense of integrity.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Correctional Officer

State of Illinois- Department of Correction
09.2022 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of individuals in custody to identify and confiscate contraband and other prohibited items.
  • Maintained individual in custody safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching individual's in custody cells and common areas.
  • Conducted routine and emergency head counts.
  • Assisted in crisis evaluations, preventing escalations and ensuring safety of individual's in custody.
  • Reduced individual in custody altercations through proactive conflict resolution strategies.
  • Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
  • Ensured security of facility perimeter by conducting routine patrols.
  • Promoted individual in custody welfare by monitoring and addressing health concerns promptly.
  • Maintained records of individual in custody behavior and activity, contributing to facility security, through crisis evaluations.
  • Responded to emergency situations and de-escalated hostile confrontations.

Clerk

Jewels Osco
02.2021 - 09.2022
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.

Education

Associate of Arts - Criminal Justice

Heartland Community College
Normal, IL
12-2022

High School Diploma -

Olympia High School
Stanford, IL
05-2020

Skills

  • Emergency response

  • Effective conflict resolution

  • Mental health awareness

  • Individual in custody supervision

  • De-escalation techniques

  • communication skills

  • Stress tolerance

  • proficient in Crisis Evaluation for suicide potential training (crisis Level III)

  • proficient in computer application/Data entry and grievance officer training (DR 504 training)

Certification

Crisis Intervention: CIT Level III

DR 504 Computer application/ Data Entry

DR 504 Grievance Officer

Timeline

Correctional Officer

State of Illinois- Department of Correction
09.2022 - Current

Clerk

Jewels Osco
02.2021 - 09.2022

Associate of Arts - Criminal Justice

Heartland Community College

High School Diploma -

Olympia High School

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