Payton Greenlese
Toledo
Summary
Dedicated professional recognized for strong problem-solving abilities and customer focus. Proven expertise in managing team operations and implementing efficient workflows, committed to achieving organizational goals and enhancing overall team performance.
Developed leadership skills in fast-paced, team-oriented environment, emphasizing strategic planning and team coordination. Demonstrates strong ability to adapt to new challenges and environments, seeking to transition these capabilities into new field. Focused on driving success through effective team collaboration and innovative problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader Manager
Gordon Food Service
07.2023 - 12.2025
- Assisted in daily team operations and workflow management
- Supported team members in achieving project objectives
- Contributed to developing standard operating procedures for efficiency
- Coordinated communication between departments to enhance collaboration
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
Loader and Unloader
Fed Ex Ground
11.2022 - 05.2023
- Organized packages by destination to streamline loading processes.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Ensured compliance with safety protocols while handling hazardous materials.
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
E-Commerce Associate
Kroger
01.2022 - 09.2022
- Assisted customers with order placements, enhancing overall shopping experience and satisfaction.
- Trained new associates on e-commerce platform usage and customer service protocols.
- Collaborated with team members to ensure timely order fulfillment and customer satisfaction.
- Utilized handheld devices for scanning items and tracking order progress effectively.
- Implemented organizational strategies to enhance workflow efficiency during peak times.
Education
High School Diploma -
Maumee High School
Maumee, OHSkills
- Customer focus
- Workload management
- Motivational skills
- Influencing skills
- Problem-solving abilities
- Above and beyond
- Team player/great communication
Accomplishments
- Supervised team of 20 staff members.
- Handled deposits, opening/closing store.
Certification
- Food Safety Certificate
Timeline
Team Leader Manager
Gordon Food Service
07.2023 - 12.2025
Loader and Unloader
Fed Ex Ground
11.2022 - 05.2023
E-Commerce Associate
Kroger
01.2022 - 09.2022
High School Diploma -
Maumee High School