Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Payton Hall

Birmingham,AL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Sales Associate

SalonCentric
10.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Front of House Team Member

Chick Fil A
02.2021 - 07.2022
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Utilized POS system to receive and process food and beverage orders.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Adjusted food preparation methods in accordance with customer requests.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Cleaned and organized kitchen, dining and service areas.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.

Hostess

Olive Garden Restaurant
10.2020 - 02.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Provided patrons with estimated waiting times during peak service hours.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.

Restaurant Team Member

Dickeys BBQ Pit
04.2020 - 08.2020
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Operated register to process payments and collect cash payment for order totals.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Prepared food orders, cooking on grill and operating fry station.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.

Restaurant Hostess

Hilton Garden Inn Hotel
06.2019 - 08.2019
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Checked in with servers to confirm preparedness before seating customers.
  • Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
  • Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.

Education

Cosmetology License - Cosmetology Education

Wiregrass Georgia Technical College
Valdosta, GA
11.2023

High School Diploma -

Navarre High School
Navarre, FL
06.2020

Skills

  • Exceeding Customer Expectations
  • Service-Orientation
  • Time Management
  • Flexible Hours
  • Strategic Planning
  • Product and Service Sales
  • Excellent People Skills
  • Speaking Clearly

Timeline

Sales Associate

SalonCentric
10.2022 - Current

Front of House Team Member

Chick Fil A
02.2021 - 07.2022

Hostess

Olive Garden Restaurant
10.2020 - 02.2021

Restaurant Team Member

Dickeys BBQ Pit
04.2020 - 08.2020

Restaurant Hostess

Hilton Garden Inn Hotel
06.2019 - 08.2019

Cosmetology License - Cosmetology Education

Wiregrass Georgia Technical College

High School Diploma -

Navarre High School

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Payton Hall