Summary
Overview
Work History
Education
Skills
Timeline
Generic

Payton Hanks

Canton,GA

Summary

Proven track record in enhancing client satisfaction and fostering strong relationships, notably at Crumbl Cookies. Skilled in office administration and toddler engagement, demonstrating reliability and a strong work ethic. Achieved positive testimonials and improved operational efficiency through creative designing and effective schedule management. Friendly and outgoing Pet Sitter devoted to keeping animal environments safe, secure and clean. Background includes working in residential, business and agricultural environments to handle different animal needs. Smoothly coordinate food, medication and housekeeping schedules to maintain optimal animal health and pet owner peace of mind. Upbeat and energetic childcare provider with Child and Infant CPR/First Aid knowledge. Supports educational, entertainment and home requirements for parents. Responsive, dependable and vigilant with highly protective nature.

Overview

3
3
years of professional experience

Work History

Dog Sitter

Myself
03.2021 - Current
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
  • Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.

Cookie Decorator/Customer Service

Crumbl Cookies
08.2023 - 11.2023
  • Performed quality control checks on completed orders before packaging them for delivery or pickup by customers.
  • Responded to customer inquiries regarding ingredients, allergens, and customization options for all bakery products.
  • Processed customer orders and payment transactions.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

In-Home Nanny

Haden Slain
05.2023 - 08.2023
  • Supported families by managing household tasks such as laundry, light cleaning, and errand running.
  • Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
  • Maintained open communication with parents to discuss progress, challenges, and goals for the children.
  • Assisted in implementing sleep routines leading to improved restfulness for both children and parents.
  • Played games, worked on puzzles, and read books to young children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Encouraged children to be understanding and patient with others.

Administrative Assistant

Byrider
01.2021 - 06.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

In-Home Nanny

Kelsie Young
01.2021 - 04.2021
  • Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Maintained open communication with parents to discuss progress, challenges, and goals for the children.
  • Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.

Education

High School Diploma -

I-Grad Virtual Academy
Canton
05.2024

Skills

Schedule Management

Written and verbal communication

Dog walking

Client Relationship Management

Toddler Engagement Techniques

Reliability and punctuality

Patience and understanding

Strong Work Ethic

Ingredient Knowledge

Texture Application

Creative Designing

Office Administration

Customer Service

Data Entry

Computer Skills

Timeline

Cookie Decorator/Customer Service

Crumbl Cookies
08.2023 - 11.2023

In-Home Nanny

Haden Slain
05.2023 - 08.2023

Dog Sitter

Myself
03.2021 - Current

Administrative Assistant

Byrider
01.2021 - 06.2023

In-Home Nanny

Kelsie Young
01.2021 - 04.2021

High School Diploma -

I-Grad Virtual Academy
Payton Hanks