Payton Happ Wolgast
Paw Paw,Illinois
Summary
Reliable customer service professional with experience in POS transactions, cash handling, and fast-paced support. Known for accuracy, teamwork, and maintaining organized, customer-ready spaces.
Overview
2
2
years of professional experience
Work History
Pro Shop / Event Staff
Indian Oaks Country Club
Shabbona, IL
04.2025 - Current
- Managed Pro Shop customer needs by responding to questions and providing purchase and golf course service information.
- Managed pro shop and event areas through routine organization, cleaning, and customer-ready preparation.
- Support visitor check-ins and registration flow. Enforce course rules and provide reminders.
- Operated point of sale (POS) software to securely process cash, credit, and member account transactions for green fees and merchandise purchases.
- Oversaw daily cash handling by maintaining 100% drawer accuracy, and completing opening/closing register reconciliation.
Food Service/ Bakery/ Customer Service
Honey Hill Orchard
Waterman, IL
09.2024 - Current
- Processed customer purchases and food orders at point-of-sale system, addressing inquiries about available products to enhance customer experience
- Prepared food orders across assigned menu items and packaged bakery products, including donuts, ensuring quality and presentation for customer satisfaction
- Maintained stocked and sanitary food preparation and service areas, adhering to established food-handling practices to ensure safety and compliance
- Worked effectively in fast-paced environments.
- Fast and accurate cash counting, making change, balancing drawers
- Operating credit/debit card terminals, contactless payments (Apple Pay/Google Pay), gift cards, and issue refunds.
Housekeeping
Prairie Crossing Living and Rehabilitation Center
Shabbona, IL
12.2024 - 04.2025
- Cleaned resident rooms, bathrooms, and common areas to maintain safe, sanitary environment
- Removed trash and soiled materials promptly to prevent odors and maintain cleanliness
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Education
High School Diploma -
Indian Creek High School
Shabbona, IL05-2026
Skills
- Team collaboration
- Cash handling
- Guest relations
- Leadership qualities
- Customer service
- Cash management
Timeline
Pro Shop / Event Staff
Indian Oaks Country Club
04.2025 - Current
Housekeeping
Prairie Crossing Living and Rehabilitation Center
12.2024 - 04.2025
Food Service/ Bakery/ Customer Service
Honey Hill Orchard
09.2024 - Current
High School Diploma -
Indian Creek High School