Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Payton Harrison

Woodstock,GA

Summary

Proactive and adaptable professional with strong problem-solving skills and a commitment to team success. Demonstrated ability to learn quickly and effectively communicate within diverse teams. Proven work ethic and focus on achieving positive organizational outcomes. Ready to contribute to dynamic environments and support strategic goals.

Overview

9
9
years of professional experience

Work History

Kennel Manager

Shiloh Veterinary Hospital
Kennesaw, Georgia
08.2021 - Current
  • Supervised daily operations of kennel facility, ensuring cleanliness and safety for animals.
  • Coordinated staff shift schedules and appointments for efficient animal care.
  • Trained new employees on proper animal handling techniques.
  • Maintained accurate records of animal intake, treatment, and discharge procedures.
  • Facilitated communication between pet owners and veterinary team regarding care instructions.
  • Managed a team of Kennel Assistants to uphold operational standards.
  • Provided customer service support by promptly addressing inquiries and complaints.
  • Reviewed employee performance and delivered feedback to enhance productivity.
  • Administered medications and vaccinations as directed by veterinary professionals.
  • Handled patient records using electronic management systems for accuracy and efficiency.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Assisted veterinarians in examining animals.
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.
  • Obtained information and history from clients to maintain medical charts.
  • Operated radiographic and ultrasound equipment.
  • Prepared laboratory slides for microscopic examinations.
  • Assisted doctors and technicians by soothing upset or frightened animals.

Camp Counselor

Camp Bow Wow
Woodstock, GA
10.2019 - 09.2020
  • Supervised playgroups to ensure safety and promote positive dog interactions.
  • Conducted daily health checks to identify signs of illness in dogs.
  • Maintained cleanliness of facilities through regular cleaning routines of kennels and play areas.
  • Monitored dog interactions to guarantee safety for both animals and humans.
  • Communicated with pet owners regarding daily activities and care instructions.
  • Collaborated with team members to create engaging activities for dog enrichment.
  • Responded promptly to emergencies involving injured or ill animals.
  • Assisted in training new staff to uphold quality care standards.

Kennel Technician

Refuge Rescue
Woodstock, GA
06.2019 - 04.2020
  • Maintained cleanliness and organization of kennel facilities and animal living spaces.
  • Monitored animal behavior and health, reporting concerns to veterinary staff promptly.
  • Provided daily feeding, watering, and exercise routines for dogs in care.
  • Assisted with grooming tasks to ensure proper hygiene for all animals.
  • Educated visitors on shelter policies, animal care practices, and adoption processes.
  • Collaborated with team members to enhance kennel operations and uphold safety protocols.
  • Managed supplies inventory and prepared order requests for pet care items as needed.
  • Maintained records of feedings, treatments, and updates while adhering to quality care plans.

Administrative Assistant

Hudson Construction
Roswell, Georgia
02.2019 - 06.2019
  • Managed daily office operations, ensuring efficient workflow and organized filing systems.
  • Handled incoming correspondence, directing it to appropriate personnel for timely response.
  • Maintained inventory of office supplies, ordering replacements to prevent shortages.
  • Answered phone calls and emails, facilitating effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel, enhancing data accuracy and accessibility.
  • Organized physical and electronic filing systems, ensuring confidentiality and precision of records.
  • Greeted visitors professionally, responding to inquiries and directing them to relevant staff.
  • Scheduled appointments between clients and internal staff, optimizing time management.

Assistant Manager

Zaxbys
Woodstock, GA
09.2016 - 01.2019
  • Optimized staff schedules to enhance coverage during peak hours.
  • Supervised daily operations, ensuring efficient service delivery and compliance with regulations.
  • Trained staff on food safety and customer service standards to uphold quality.
  • Managed inventory levels to guarantee product availability and freshness.
  • Resolved customer complaints effectively, enhancing overall satisfaction.
  • Collaborated with management on promotional campaigns and events to drive engagement.
  • Conducted regular performance reviews, identifying areas for employee improvement.
  • Recruited and mentored new employees, ensuring understanding of company programs.

Education

High School Diploma -

Etowah Highschool
Woodstock
05-2018

Skills

  • Customer service
  • Record management
  • Staff training
  • Animal care
  • Medication administration
  • Safety protocols
  • Problem solving
  • Attention to detail
  • Schedule coordination
  • Staff scheduling
  • Kennel recordkeeping
  • Staff management
  • Multitasking capacity
  • Hiring and training
  • Problem-solving
  • Customer relations
  • Task prioritization

References

References available upon request.

Timeline

Kennel Manager

Shiloh Veterinary Hospital
08.2021 - Current

Camp Counselor

Camp Bow Wow
10.2019 - 09.2020

Kennel Technician

Refuge Rescue
06.2019 - 04.2020

Administrative Assistant

Hudson Construction
02.2019 - 06.2019

Assistant Manager

Zaxbys
09.2016 - 01.2019

High School Diploma -

Etowah Highschool

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