Payton Hatfield

• Implemented standard operating procedures for surgical protocols, enhancing safety and efficiency.
• Trained and mentored junior technicians in veterinary procedures and best practices.
• Supervised daily operations of veterinary care team, ensuring high-quality patient treatment and service delivery.
• Contributed to clinic growth by participating in community events and promoting outreach initiatives.
• Streamlined inventory management processes, optimizing supply usage and reducing waste.
• Assisted in budget preparation for facility expenses, aligning with financial objectives.

• Reviewed and restocked Cubex drug logs to maintain compliance and availability.
• Oversaw vendor relationships, negotiating contracts to enhance service quality and reduce costs.
• Managed inventory supplies, optimizing stock levels for hospital needs.
• Coordinated facility maintenance schedules to ensure optimal operation.
• Managed access control systems to ensure building security and employee safety.
• Coordinated emergency response drills, enhancing preparedness for potential incidents.
• Assisted in budget preparation for facility expenses, aligning with financial objectives.
• Brought COAGS down 30% by the end of first quarter.

• Addressed and remedied all patient, client and team member issues.
• Provided supervision and management to a team of veterinary professionals.
• Managed daily operations to enhance clinic efficiency and improve patient care.
• Developed training programs for new hires, fostering team integration and skill development.
• Oversaw staff scheduling, ensuring optimal coverage for high quality patient care.
• Coordinated communication between veterinary staff and pet owners to enhance client satisfaction.
• Oversaw daily operations of the medical practice, ensuring adherence to AAHA standards and OSHA regulations.
• Supported clinical staff in providing high-quality care by managing administrative functions efficiently so they could focus on delivering excellent medical services.

• Assisted in surgical procedures by monitoring anesthesia and maintaining surgical equipment.
• Educated pet owners on nutrition, behavior, and preventative care.
• Administered vaccinations and medications as directed by veterinarians to ensure animal health and well-being.
• Effectively managed time-sensitive tasks while maintaining high-quality patient care during busy shifts at the clinic.

• Operated in a fast-paced emergency clinic to provide urgent care.
• Led a small team, mentoring peers on techniques, medications, and lab machines.
• Operated diagnostic equipment: Idexx lab systems, digital radiographs, endoscope and ultrasound.
• Collaborated with veterinarians to develop and implement treatment plans for emergency cases.
• Increased client satisfaction by addressing concerns and answering questions regarding their pets health and treatment options.

Currently Attending