Payton Hayes
Washington,IN
Summary
Decorated Network Communications System Specialist with the United States Army National Guard, skilled in hardware troubleshooting and end-user training. Proven track record in maintaining secure and efficient network operations, including the installation of CAT 5 and CAT 6 cables. Recognized by multiple higher echelons for exceptional problem-solving abilities and commitment to quality assurance in high-pressure environments.
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Pursuing full-time role with long term potential that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Network Communications System Specialist
United States Army National Guard
01.2020 - Current
Oversaw vital aspects of network operations focusing on training, protocol development, communication and emergency exercises, maintenance, and security for Prince Sultan Air base, Saudi Arabia while deployed with the 338th signal Company and 17th sustainment brigade
Supervised the installation, operation, and maintenance of network hardware and software, including routers, switches, wired and wireless equipments.
Provided signal support to high ranking decision makers by running CAT 5 and CAT6 cable. This often included making, crimping and testing cables when long enough cables were not present.
Maintains all LAN/WAN/ VPN network hardware and software, security systems and communication links through various signal equipment such as Satellite terminals, fiber optic cables, switches, routers and the like.
Data Technician
Rapa Inc
10.2017 - 06.2018
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
- Received positive feedback from clients for exceptional problem-solving skills during challenging installations.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Install Data security, phone lines, CAT 3(rare) and CAT 5 (routine) cables, hardware, in new and existing commercial locations
- Provided data support in multiple locations within commercial locations by running CAT 3 or CAT 5 cable throughout the buildings with a focus on safe and efficient drop locations.
Education
High School Diploma -
Northview High School
Brazil, INSkills
- Making and crimping CAT 3, 5, 6 cables,
- Hardware troubleshooting
- End-user training
- Backup strategies
- Hardware installation
- Hardware and software repair
- Diagnostic testing
- Quality assurance
- Technical support
Accomplishments
Deployed with 338 Signal Company October 2024-July 2025
- Soldier of the week 3-8 November 2024
- Soldier of the month- November 2024
- Army Accommodation Medal
- Certificate of Achievement (x2)
Timeline
Network Communications System Specialist
United States Army National Guard
01.2020 - Current
Data Technician
Rapa Inc
10.2017 - 06.2018
High School Diploma -
Northview High School
Soldier of the Month, November 2024
Demonstrated excellence and expertise in Signal Systems to include validating complex Satellite systems and connecting systems to each other to provide a Local Area Network connection. Providing the Local Area Network connection involved highly complex troubleshooting and coordination with multiple soldiers, units and organizations. Was selected as trainer for Active Duty Army soldiers during cross organization operations.