Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Payton Hayward

Folsom,CA

Summary

Hardworking and reliable with strong ability to diagnose problems and figure out possible solutions. Offering teamwork, compassion, and problem-solving. Highly organized, efficient, and punctual with a team-oriented mentality but also able to solve problems individually.

Determined professional with strengths in organization, self-motivation and time management. Known as dedicated team player and mentor. Reliably completes top-notch work.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shop Assistant-Internship

Otto Construction
Sacramento, CA
12.2023 - Current
  • Inspected construction equipment and tools for safety and repaired as necessary.
  • Inventoried tools and equipment entering and exiting the main office and multiple job sites.
  • Implement company objectives and strategies to maintain an effective equipment program including procurement, distribution, and maintenance.
  • Act as a technical advisor to executive and field staff.
  • Tracks all assets and manages these out of the company through the end-of-life cycle.
  • Maintain shop and remote corporate yard effectively eliminating any hazardous working conditions.
  • Provide transportation of equipment, tools, and materials to and from remote job sites and corporate yards.
  • Performed preventative maintenance on construction equipment and vehicles.
  • Troubleshot malfunctions in the mechanical, electrical and electronic components of the machines.

Dog Pet Sitter

Matt Wettmores
Carmichael, CA
12.2023 - Current
  • Fed and provided water for the animals under supervision.
  • Monitored dog behavior, health, and well-being.
  • Encouraged positive reinforcement techniques when interacting with pets.
  • Delivered excellent service to pet owners to drive repeat business.
  • Met with owners to gather pet care information and discuss pet sitting duties.
  • Understood and followed oral and written directions.
  • Displayed strong telephone etiquette, effectively handling complicated situations.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Dog Walker

Lena Avedissian
Folsom, CA
11.2020 - Current
  • Fed and provided water for the animals under supervision.
  • Monitored dog behavior, health, and well-being during walks.
  • Checked collars, tags, and leashes for proper fit before each walk or visit.
  • Kept detailed records of each visit including time spent together, distance walked, notes about behaviors observed or issues encountered.

Service Coordinator

Americas Tires
Folsom, CA
08.2021 - 01.2024
  • Provided customer service to ensure client satisfaction.
  • Handled incoming calls and inquiries from customers regarding services offered.
  • Researched, identified and resolved customer complaints in a timely manner.
  • Monitored staff performance and provided feedback on areas of improvement needed.
  • Provided support to field technicians during service visits when necessary.
  • Worked closely with other departments within the company to ensure successful completion of projects.
  • Monitored phone communication to provide prompt responses and solutions.
  • Followed up with technicians and managers to receive and communicate status updates.
  • Confirmed completed or closed work order by reviewing notes and following up on pending items.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Provided timely feedback to management on service failures and customer concerns.

Shop Assistant-Internship

Otto Construction
Sacramento, CA
06.2021 - 08.2021
  • Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
  • Resolved coworkers complaints about equipment in a professional manner.
  • Maintained accurate inventory levels through regular stock checks.
  • Handled incoming shipments and ensured that all items were properly accounted for before placing them on shelves or counters.
  • Handled incoming calls and inquiries from coworkers regarding services offered.
  • Worked closely with other departments within the company to ensure successful completion of projects.
  • Maintained positive working relationship with fellow staff and management.

Education

Associate of Science - Construction Management

California State University, Sacramento
Sacramento, CA
05-2026

Associate of Arts - Business Administration And Management

Folsom Lake College
Folsom, CA
12-2023

Associate of Science - Business Economics

Folsom Lake College
Folsom, CA
12-2023

Associate of Science - Math And Science

Folsom Lake College
Folsom, CA
12-2023

Skills

  • POS Systems
  • Supply Maintenance
  • Technician Support
  • Upselling Strategies
  • Equipment Preparation
  • Shop Maintenance
  • Inventory Control
  • Vehicle Operation
  • Relationship Building
  • Inventory Management
  • Returns and Exchanges
  • Safety Procedures
  • Resource Utilization
  • Ongoing Client Support
  • Team Leadership
  • Detail Orientation
  • Customer Facilitation/Satisfaction
  • Telephone Communication
  • Experience in Leadership
  • Process Analysis
  • Analytical Thinking
  • Quantitative Skills
  • Idea Development and Brainstorming

Affiliations

  • Rebuilding/Restoring 1967 CJ-5 Jeep
  • Highly competitive in sports such as basketball and football
  • Highly active in outdoor activities such as running, hiking, and camping.

Accomplishments

  • Basketball Coaches Award in 2017-2018 (highschool)

Certification

  • Diesel Mechanic Certificate

References

Dennis Bell (Otto Construction Safety Manager)

(916) 417-2645

Jayson Gibbs (Americas Tires Store Manager)

(832) 722-7149

Matt Wettmores (Dog Pet Sitter)

(858) 342-8599

Lena Avedissian (Dog Walker)

(201) 218-8727

Timeline

Shop Assistant-Internship

Otto Construction
12.2023 - Current

Dog Pet Sitter

Matt Wettmores
12.2023 - Current

Service Coordinator

Americas Tires
08.2021 - 01.2024

Shop Assistant-Internship

Otto Construction
06.2021 - 08.2021

Dog Walker

Lena Avedissian
11.2020 - Current

Associate of Science - Construction Management

California State University, Sacramento

Associate of Arts - Business Administration And Management

Folsom Lake College

Associate of Science - Business Economics

Folsom Lake College

Associate of Science - Math And Science

Folsom Lake College

Similar Profiles

CREATE PROFILE
Payton Hayward