Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic
Payton Jones

Payton Jones

Mineral Wells,TX

Summary

Dedicated and results-driven professional with a diverse background in customer service, sales, and leadership. Known for excellent communication, time management, and the ability to thrive under pressure. Proven track record of delivering exceptional customer experiences and effectively managing teams to meet business goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales/Finance Consultant

Jim Bass Ford Nissan Mazda
06.2025 - Current
  • Drove vehicle sales by assisting customers through product selection, financing, and finalizing the deal.
  • Consistently met and exceeded sales targets, maintaining high customer satisfaction and repeat business.
  • Developed in-depth knowledge of vehicle features, performance, and financing options to tailor solutions to customer needs.
  • Leveraged product expertise to match customers with ideal vehicles, resulting in increased sales and high satisfaction rates.
  • Optimised sales strategies, consistently surpassing targets while maintaining strong customer relationships and fostering repeat business.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Stayed knowledgeable on latest car innovations and technological advancements through continuous training.
  • Maximized customer retention by resolving issues quickly.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Provided exceptional service to 20 clients per week and accommodated specific consulting needs.

Sales/Events Coordinator

Lasater Global Enterprise
02.2025 - 06.2025
  • Implemented targeted sales strategies, resulting in substantial improvements in client acquisition and retention rates.
  • Developed comprehensive market analysis tools, driving strategic decisions that enhanced market penetration and client engagement.
  • Spearheaded the integration of CRM software, streamlining client interactions and achieving measurable improvements in sales processes.
  • Manage event registrations, CRM data entry, and payment processing.
  • Facilitate post-event sales follow-ups.
  • Streamlined event registration processes, significantly reducing processing time and enhancing attendee satisfaction during events.
  • Orchestrated cross-departmental meetings to align sales strategies with marketing efforts, fostering a unified approach that boosted overall campaign effectiveness.
  • Analyzed client feedback and event outcomes to refine future planning, leading to marked gains in participant engagement and retention.
  • Implemented an automated follow-up system post-events, ensuring timely communication that strengthened client relationships and increased repeat participation.
  • Optimized event registration processes, significantly reducing processing time and enhancing attendee satisfaction during events.
  • Analyzed client feedback and event outcomes, refining future planning for notable gains in participant engagement and retention.
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Lincoln Brand Ambassador

Planet Lincoln Dallas Love Field
10.2023 - 06.2025
  • Provide high-level service and create a luxury experience for clients, ensuring satisfaction at every stage of the purchase process.
  • Lead sales interactions to ensure smooth, seamless deals and maintain professionalism at all times.
  • Serve as the primary brand ambassador for Lincoln vehicles, embodying brand values and strengthening customer relationships.
  • Elevate client experiences as Lincoln Brand Ambassador, fostering lasting relationships and driving sales through exceptional service and product knowledge.

Sales Consultant

Jim Bass Ford Mazda Lincoln Nissan
01.2023 - 09.2023
  • Drove vehicle sales by assisting customers through product selection, financing, and finalizing the deal.
  • Consistently met and exceeded sales targets, maintaining high customer satisfaction and repeat business.
  • Developed in-depth knowledge of vehicle features, performance, and financing options to tailor solutions to customer needs.
  • Leveraged product expertise to match customers with ideal vehicles, resulting in increased sales and high satisfaction rates.
  • Optimised sales strategies, consistently surpassing targets while maintaining strong customer relationships and fostering repeat business.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Stayed knowledgeable on latest car innovations and technological advancements through continuous training.
  • Maximized customer retention by resolving issues quickly.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Intern Leader

Chick-fil-A
07.2021 - 01.2023
  • Delivered exceptional guest experiences, ensuring quick, quality service in a fast-paced environment.
  • Trained and mentored new team members to maintain high operational standards and consistency.
  • Demonstrated strong product knowledge of the Chick-fil-A menu and adhered to all health and safety guidelines.
  • Spearheaded operational efficiency improvements, reducing guest wait times and boosting customer satisfaction scores.
  • Implemented innovative training methods for new team members.
  • Fostered a cohesive team environment, enhancing communication between front and back-of-house staff.
  • Initiated cross-training programs to improve overall operational flexibility.
  • Meticulously maintained food safety standards, ensuring 100% compliance with health regulations.
  • Conducted thorough quality checks on food preparation and presentation.

Closing & Department Manager

Ace Hardware of Mineral Wells
06.2017 - 08.2020
  • Managed department operations, including budgeting, inventory, and team performance.
  • Led the team to achieve sales targets, driving motivation through goal-setting and support.
  • Trained new employees, ensuring they acquired the skills and knowledge necessary for success.
  • Supervised daily closing procedures, ensuring accuracy in cash handling and transaction reconciliation.
  • Optimised department operations, enhancing inventory management and team performance.
  • Drove sales growth through strategic goal-setting and employee support.
  • Oversaw meticulous closing procedures, ensuring precise cash handling and transaction reconciliation.
  • Maintained high standards of accuracy in financial operations.

Education

Pre-Medicine - Biology, Dual Minor in Chemistry & Psychology

Angelo State University
San Angelo, TX

GED -

Mineral Wells High School
Mineral Wells, TX
06.2019

Skills

  • Customer Communication
  • Relationship Building
  • Sales
  • Negotiation
  • Project Management
  • Time Management
  • Team Leadership
  • Training
  • Microsoft 365
  • Self-Motivation
  • Professional Development
  • Problem-Solving
  • Conflict Resolution
  • Customer Retention
  • Brand Management
  • Lead Generation
  • Customer Engagement
  • GoHighLevel (Skillful)
  • MOJO Dialer
  • XRM CRM (Experienced)
  • Eleads (Experienced)
  • Dealer Centric (Experienced)
  • Creating Work Flows
  • Relationship management
  • Sales expertise
  • Capital raising
  • Listening skills
  • Cold calling
  • Client service
  • Sales trends

Certification

  • Nissan Certification - Nissan
  • Lincoln Certification - Lincoln
  • OSHA Certification - OSHA

Timeline

Sales/Finance Consultant

Jim Bass Ford Nissan Mazda
06.2025 - Current

Sales/Events Coordinator

Lasater Global Enterprise
02.2025 - 06.2025

Lincoln Brand Ambassador

Planet Lincoln Dallas Love Field
10.2023 - 06.2025

Sales Consultant

Jim Bass Ford Mazda Lincoln Nissan
01.2023 - 09.2023

Intern Leader

Chick-fil-A
07.2021 - 01.2023

Closing & Department Manager

Ace Hardware of Mineral Wells
06.2017 - 08.2020

Pre-Medicine - Biology, Dual Minor in Chemistry & Psychology

Angelo State University

GED -

Mineral Wells High School

Awards

Food Handlers License, TBAC License, September Salesman of the Month, Church of God Grant, Men's Lion Club Grant, Student of the Month, Deans List Fall of 2023, Sales Man Of The Month of Oct 2024

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Payton Jones