Payton Kirby
Columbus,OH
Summary
Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Leasing Manager
Worth Capital
01.2022 - Current
- Managed daily and weekly marketing and leasing plans.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected, completed, and processed lease applications.
- Established key relationships with potential leasers and renters.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Created, coordinated and engaged in marketing campaigns.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Wedding Planner Assistant
Aisle & Co
01.2021 - Current
- Oversaw setup and breakdown of wedding decorations and supplies.
- Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues.
- Developed and adhered to timelines to keep ceremony and reception running smoothly.
- Supervised personnel and directed in wedding task administration and completion.
- Established and managed communications with vendors, confirming service and supply delivery.
- Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
Hostess Manager
Kingy's Pizza Pub
04.2016 - 11.2021
- Interacted with guests to obtain positive or negative feedback and constructively apply information.
- Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
- Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
- Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.
- Liaised with dining services leaders to develop and implement systems, policies and procedures.
Sales Associate
Kendra Scott
03.2019 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
No Degree - Hospitality Management
Columbus State Community College
Columbus, OH05.2025
High School Diploma -
Fairfield Union High School
Lancaster, OH05.2018
Skills
- Resident Relations
- Collections Procedures
- Department Planning
- Fair Housing Laws Knowledge
- Performance Optimization Strategies
- Event Planning
- Serve Customers
Timeline
Leasing Manager
Worth Capital
01.2022 - Current
Wedding Planner Assistant
Aisle & Co
01.2021 - Current
Sales Associate
Kendra Scott
03.2019 - 08.2021
Hostess Manager
Kingy's Pizza Pub
04.2016 - 11.2021
No Degree - Hospitality Management
Columbus State Community College
High School Diploma -
Fairfield Union High School
Similar Profiles
Elda DesinorElda Desinor
Lead Medication Technician at Elegance at Lake Worth/The Landing of Lake WorthLead Medication Technician at Elegance at Lake Worth/The Landing of Lake Worth
Joyce Humphrey-SilerJoyce Humphrey-Siler
Housing Counselor at Fort Worth Housing Solutions (formerly Fort Worth Housing Authority)Housing Counselor at Fort Worth Housing Solutions (formerly Fort Worth Housing Authority)
Martha EscalanteMartha Escalante
Secretary at Texas Plumbing of Fort WorthSecretary at Texas Plumbing of Fort Worth
Thomas WaglerThomas Wagler
Senior Quality Engineer at Abbott - NutritionSenior Quality Engineer at Abbott - Nutrition
Hunter KelloggHunter Kellogg
Lab Technician at Wexner Medical Center, The Ohio State UniversityLab Technician at Wexner Medical Center, The Ohio State University