Summary
Overview
Work History
Education
Skills
References
Accomplishments
Affiliations
Timeline
Generic

Payton Messina

Ballston Spa,NY

Summary

I am dynamic and engaging, with notable experience at Hannaford, The Town of Malta Summer Camp, and Old Navy where I excel in customer service, patience, and creative problem-solving. I demonstrated leadership as a Summer Camp Counselor, and I have a talent for maintaining high satisfaction rates. I am skilled in communication and organization, and I thrive in fast-paced environments, ensuring efficiency and positive outcomes. I have a background in volunteering, and interning at the elementary school, and preschool levels. My experience includes facilitating educational activities, supporting classroom teachers, and nurturing developmental growth in children. My strengths include strong communication skills, patience, and creativity while maintaining a safe and inclusive learning environment. I am committed to positively impacting student education and well-being.

Overview

2025
2025
years of professional experience

Work History

Retail Sales Associate

Old Navy
Saratoga, NY
12.2024 - 01.2025
  • Greeted customers and provided exceptional customer service.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Adhered to company initiatives and achieved established goals.
  • Handled customer complaints in a professional manner.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Processed returns, exchanges, and refunds in accordance with company policies.

CASHIER

Hannaford
Milton, NY
12.2021 - 08.2024
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area by cleaning the conveyor belt, shelves and whatever else is needed at the time
  • Bagged groceries in addition to running the register
  • Did carts outside when needed, in any weather conditions
  • Worked in the Hannaford to Go department occasionally
  • Built and maintained positive working relationship with co-workers
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner
  • Helped restock shelves when necessary to maintain an organized display area
  • Worked during busy hours in a fast-paced environment
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Utilized problem solving skills to effectively handle difficult situations

Head Summer Camp Counselor

Town of Malta Summer Camp
Malta, NY
07.2021 - 08.2024
  • Established positive relationships with campers by providing support and encouragement
  • Worked collaboratively with colleagues to create fun-filled experiences for campers
  • Interacted with staff and supervisors to communicate and resolve camper needs and conflicts
  • Demonstrated patience while dealing with challenging behaviors from campers
  • Demonstrated excellent communication skills to effectively interact with parents, staff, and campers
  • Exhibited leadership qualities when I stepped up and was Head Counselor my last year there
  • Always kept track of kids
  • Made sure kids were safe during field trips
  • Adapted activities based on age level or ability level of each camper
  • Monitored and enforced camp rules and regulations
  • Conducted first aid procedures to handle camper injuries and illnesses and writing down and contacting parents after the incident
  • Consistently encouraged creativity among campers during arts and crafts projects

Internship Student

Wood Road Elementary School
Ballston Spa , New York
09.2022 - 01.2023
  • Distributed pencils, paper, textbooks, and workbooks to students.
  • Helped prepare materials for hands-on activities that promote critical thinking, and problem-solving skills.
  • Distributed tests and collected homework assignments after completion.
  • Organized and supervised group activities, ensuring all students were engaged in learning.
  • Assisted 1st and 5th-grade teachers in creating and implementing lesson plans for the classroom.
  • Monitored student behavior, providing positive reinforcement when appropriate.
  • Collaborated with other staff members to ensure smooth operation of the school day.

Volunteer

Helping Hands Preschool
Clifton Park, New York
  • Managed small group instruction sessions under guidance from the classroom teacher.
  • Maintained safe, educational environment for students during learning and free play time.
  • Assembled instructional materials for children's projects and play-time.
  • Worked closely with the classroom teacher to understand expectations for the day's activities.
  • Provided one-on-one help to individual students who needed extra assistance.
  • Maintained a safe learning environment by monitoring behavior of students.

Education

Bachelor of Science (B.S.) - Early Childhood Education B-6

SUNY Oneonta
Oneonta, NY
05.2027

Skills

  • Patience
  • Creativity
  • Customer Service
  • Communication
  • Friendliness
  • Organization
  • Problem Solving
  • Time Management
  • Team collaboration
  • Student interaction
  • Active listening
  • Student Engagement
  • Parent interaction
  • Flexibility and adaptability
  • Conflict resolution
  • Positive reinforcement
  • Class instruction
  • Sales goal achievement

References

  • Celia Dinneen, celiaganey@gmail.com
  • Jennifer Tomaso, jtomaso@bscsd.org
  • Sarah Best, sbest@niskyschools.org

Accomplishments

  • Earned a spot on the dean's list for three semesters of college.
  • Earned the Ballston Spa Teachers Association Scholarship award.

Affiliations

  • Take part in intramural volleyball at SUNY Oneonta
  • Part of ACE at SUNY Oneonta

Timeline

Retail Sales Associate

Old Navy
12.2024 - 01.2025

Internship Student

Wood Road Elementary School
09.2022 - 01.2023

CASHIER

Hannaford
12.2021 - 08.2024

Head Summer Camp Counselor

Town of Malta Summer Camp
07.2021 - 08.2024

Volunteer

Helping Hands Preschool

Bachelor of Science (B.S.) - Early Childhood Education B-6

SUNY Oneonta

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Payton Messina