Payton Monks
Greenville,TX
Summary
Dynamic and results-oriented professional with a diverse background spanning auto repair at Holloway Auto Repair to executive support at Cannon Operating Company, LLC. Excelled in engine diagnostics and time management, enhancing shop productivity and office efficiency. Proven track record in customer service and implementing effective solutions, significantly contributing to organizational success.
Overview
9
9
years of professional experience
Work History
Assistant Mechanic
Holloway Auto Repair
08.2023 - Current
- Supported lead mechanic with diagnostic tests, accurately identifying issues and providing effective solutions.
- Collaborated with team members on large scale projects, completing tasks within tight deadlines.
- Ensured high-quality services by consistently double-checking completed tasks against manufacturer guidelines.
- Assisted in complex repair jobs, developing advanced technical skills and increasing overall shop productivity.
- Increased efficiency by establishing standard operating procedures for all aspects of the auto detailing process.
Beauty Advisor
Sally Beauty Supply
06.2019 - 08.2021
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Met sales goals, supporting organizational health through consistent and reliable service.
File Clerk
Reliant Rehabilitation
01.2017 - 02.2019
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Created, implemented and monitored filing systems for easy retrieval of records.
- Collaborated closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.
- Supported billing department by verifying coverage details to ensure correct invoicing of clients and prompt payment from insurers.
Executive Assistant
Cannon Operating Company, LLC.
01.2016 - 01.2017
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
Education
Cosmetology -
Toni & Guy Hairdressing Academy - Dallas
PlanoSkills
- Engine diagnostics
- Spark Plug Replacement
- Battery Maintenance
- Schematics
- Customer Service
- Attention to Detail
- Time Management
Timeline
Assistant Mechanic
Holloway Auto Repair
08.2023 - Current
Beauty Advisor
Sally Beauty Supply
06.2019 - 08.2021
File Clerk
Reliant Rehabilitation
01.2017 - 02.2019
Executive Assistant
Cannon Operating Company, LLC.
01.2016 - 01.2017
Cosmetology -
Toni & Guy Hairdressing Academy - Dallas
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