Payton Nagelmann
Washington,D.C.
Summary
Accomplished departmental manager with over six years of extensive experience, specializing in cultivating innovative teams, fostering cross-functional collaboration, and implementing strategic operational policies to exceed departmental goals. Extensive background in engagement with Intelligence Community (IC) customers and foreign partners. Currently holds a a TOP SECRET/SCI clearance with a CI polygraph.
Overview
7
7
years of professional experience
Work History
Space-Counterspace Department Manager
Defense Intelligence Agency
Washington, D.C.
07.2023 - Current
- Spearheaded daily operations of space-domain intelligence functions within a combat support agency, driving innovation and leveraging R&D capabilities for the Defense Intelligence Enterprise and IC.
- Implemented a transformative Agile-based scrum workflow for task management, resulting in a streamlined process and achieving a remarkable 100% on-time completion rate within the first quarter of adoption.
- Defined policy for the office’s first Mobile Training program, expanding customer base by ~30% within one year.
- Administered Agency-level role-based access control program, configuring permissions and granting access rights via a position-based attribute system to ensure secure server accessibility to tier-authorized individuals.
- Designed and implemented a New Hire onboarding program, structuring training of incoming staff based on departmental policies and role-specific responsibilities – reduced onboarding timeline for new employees by 50%.
- Developed a strategic quarterly customer engagement plan, optimizing travel fund resources for the fiscal year and fostering ongoing collaboration with high-priority partnerships.
- Conducted regular performance evals to track career progression and provide actionable feedback to individuals.
- Fostered collaboration between departments to ensure seamless operations across multiple teams.
- Managed multiple projects concurrently, meeting high quality standards within customer-defined time constraints.
- Formalized and documented Standard Operating Procedures for critical organization functions including intelligence dissemination, Tier-1 exercise support, data exploitation, and user training.
Space-Counterspace Chief of Operations Integration
Defense Intelligence Agency, DIA
Washington, DC
08.2022 - 06.2023
- Coordinated with stakeholders to refine customer requirements and develop integration solutions between Development, Operations, and Data Management teams.
- Expanded data analysis capacity through innovative National Guard contracting solutions, generating a 100% increase in rate of customer deliverables without additional permanent employee billets.
- Recognized for exceptional performance as Senior Intelligence Communicator for Commander of US Forces in Korea, partnering with Korean officials to ensure lock-step coordination at highest levels of decision-making.
- Developed comprehensive emergency support plans for no-notice, critical contingency events.
- Maintained and resolved issues with complex infrastructure through diligent monitoring and troubleshooting.
- Collaborated with senior management to provide regular updates and ensure alignment with strategic objectives.
- Managed both customer-facing and internal landing pages, providing streamlined information request processes to customers by continually updating program and office information
- Principal office integrator in Allied operational planning, representing Defense Intelligence Agency equities in multilateral exercises with international partners to drive POTUS-directed global security policy.
Analytical Team Manager
U.S. Air Force
Travis AFB, CA
08.2019 - 07.2022
- Compiled tactical-level data of threats and vulnerabilities associated with operating locations and worked with system experts to communicate risk mitigation solutions for $12B in assets
- Supervised day-to-day workflow of analysts in order to deliver timely and actionable intelligence products while maintaining quality standards
- Provided data-driven recommendations for operational planning support, capacity analysis and process improvement
- Consulted during exercise planning to develop realistic threat environments, accurately stress-testing existing processes to drive improvements in policy and procedures
- Deployed as the senior intelligence officer for operations intelligence, leading a team that produced daily threat assessments for combat areas and adversary analysis contributing to survivability of US aircraft and personnel
- Coordinated resource allocation for advanced professional courses, securing funding for team members to maximize skill sets and leading to development of a highly qualified, professional team core.
Cadet Wing Commander
U.S. Air Force Reserve Officer Training Corps
ROTC Detachment 175, HI
08.2017 - 05.2018
- Created and implemented leadership development curriculum for ROTC detachment of 100+ officer candidates, directly resulting in 100% of eligible candidates receiving nationally-competitive officer billets
- Recognized as University of Hawaii’s top officer candidate of 2018 graduating class, awarded the Distinguished Graduate award and Governor’s Award upon commissioning
- Appointed highly capable staff cabinet, responsible for overseeing all daily training objectives
- Collaborated with Active-Duty commanding officers to ensure adherence to Air Force officer training objectives
- Mentored junior officer candidates and administered regular evaluations of leadership capability.
Education
Professional Certificate - Project Management Professional (PMP)
Project Management Institute
12.2024
Professional Certificate - Networking and Administration Fundamentals
LinkedIn Learning
03.2024
Professional Qualification - Space Intelligence Fundamentals
Colorado Springs, CO
09.2022
Professional Qualification - Advanced Air Mobility Intelligence
Fort Huachuca, AZ
01.2020
Intelligence Officer Qualification Course - All-Source Intelligence
Goodfellow AFB, TX
08.2019
Bachelor of Arts - Communication Studies
HuachucaUniversity of Hawaii At Mānoa, HI
05.2018
Skills
- Project Management
- Program Management
- Operations Manager
- Workflow Implementation
- Staff Development
- Resource Coordination
- Policy Administration
- Public Communication
- Funding Allocation
- Coaching and Mentoring
- Scrum Master Role Experience
- Jira
- Confluence
- Database Management
- Department Leadership
- Training and Development
References
References available upon request.
Timeline
Space-Counterspace Department Manager
Defense Intelligence Agency
07.2023 - Current
Space-Counterspace Chief of Operations Integration
Defense Intelligence Agency, DIA
08.2022 - 06.2023
Analytical Team Manager
U.S. Air Force
08.2019 - 07.2022
Cadet Wing Commander
U.S. Air Force Reserve Officer Training Corps
08.2017 - 05.2018
Professional Certificate - Project Management Professional (PMP)
Project Management Institute
Professional Certificate - Networking and Administration Fundamentals
LinkedIn Learning
Professional Qualification - Space Intelligence Fundamentals
Colorado Springs, CO
Professional Qualification - Advanced Air Mobility Intelligence
Fort Huachuca, AZ
Intelligence Officer Qualification Course - All-Source Intelligence
Goodfellow AFB, TX
Bachelor of Arts - Communication Studies
HuachucaUniversity of Hawaii At Mānoa, HI
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