Payton Pardue
Denton,TX
Summary
Results-driven Registered Dental Assistant with a strong background in managing high-volume appointment schedules and leading clinical teams. Expertise in patient education and relationship building, contributing to improved patient satisfaction and operational efficiency. Seeking to utilize comprehensive skills to support a thriving dental practice.
Overview
6
6
years of professional experience
Work History
Dental Appointment Setter
Implant Connect
05.2025 - Current
- Manage 200+ inbound and outbound calls with prospective dental patients daily, converting leads into scheduled dental implant consultations.
- Coordinate and maintain a high-volume appointment schedule, including appointment confirmations, patient follow-ups, and reminder communications.
- Maintained accurate patient information and appointment records using dental scheduling software, achieving call-volume and appointment-setting goals.
- Educated patients on consultation details, treatment processes, and next steps, addressing questions and concerns to enhance patient understanding.
- Built rapport with prospective patients through professional communication and personalized follow-up, fostering a positive scheduling experience.
Dental Assistant / Lead Dental Assistant
Dental Depot
Aubrey, USA
04.2022 - 05.2025
- Led dental assisting team, ensuring efficient clinical workflow and clear delegation of daily responsibilities.
- Trained and mentored dental assistants in four-handed dentistry, procedure setup, radiographs, iTero scans, packing cord, KOR whitening, and temporary crown fabrication, enhancing team skill set.
- Provided chairside assistance for 1,000+ dental procedures with multiple doctors, including implants, extractions, and root canals.
- Performed KOR tooth whitening and placed Invisalign attachments while maintaining high standards of patient care and infection control.
- Managed dental inventory and monitored $12,000+ monthly supply budget for doctors and four hygienists, coordinating orders with multiple vendors to maintain adequate supplies.
- Performed administrative duties including patient scheduling, treatment coordination, and supporting daily front-office operations.
Server
Marty B’s
Bartonville, USA
03.2020 - 04.2022
- Facilitated positive customer experiences to over 50 patrons at any given time through knowledgeable recommendations of menu offerings, timely service, and a strong ability to multitask.
- Collaborated with restaurant staff to manage 20+ events of 80-600 guests, ensuring smooth operations and positive experiences.
- Handled money transactions accurately while utilizing upselling techniques to enhance sales through in-depth knowledge of menu items and promotions.
- Delivered exceptional dining experiences in Bartonville, Texas, by engaging with patrons and addressing their needs.
Education
Associate of Applied Sciences -
North Central Texas College
RDA Certificate and Licensing -
Denton Dental Assisting School
Skills
- Appointment scheduling
- Patient Triage
- Treatment Coordination
- Dental Software: Dentrix, Eaglesoft, CareStack, Curve
- Inventory/budget management
- Four-Handed Dentistry
- Chairside Assisting
- Dental Radiography
- Patient Education
Awards
- BLS CPR Certification
- Employee of the year 2023
Timeline
Dental Appointment Setter
Implant Connect
05.2025 - Current
Dental Assistant / Lead Dental Assistant
Dental Depot
04.2022 - 05.2025
Server
Marty B’s
03.2020 - 04.2022
Associate of Applied Sciences -
North Central Texas College
RDA Certificate and Licensing -
Denton Dental Assisting School