Accomplished Area Supervisor at Zaxby's Chicken Fingers & Buffalo Wings, adept in multi-unit management and team leadership, significantly reducing employee turnover and enhancing operational efficiency. Leveraged strong inventory control and production management skills to optimize resources, fostering a culture of continuous improvement and collaboration. Achieved notable increases in quality compliance and sales performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Area Supervisor
Zaxby's Chicken Fingers & Buffalo Wings
01.2022 - Current
Provided ongoing coaching to staff members, promoting skill development and career progression.
Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Conducted routine inspections to check quality and compliance with established specifications.
Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Tracked hours and inventory usage, and prepared associated reports.
Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.
Managed budgets and resources to ensure optimal allocation of funds, maximizing operational success.
Developed strong relationships with vendors and suppliers for timely delivery of products at competitive prices, optimizing inventory management.
General Manager
Slim Chickens
08.2017 - 02.2022
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Education
No Degree -
Arkansas State University
State University, AR
High School Diploma -
Westside High School
Jonesboro, AR
05.2018
Skills
Team Management
Production Management
Task Delegation
Multi-unit management
Operational Efficiency
Inventory Control
Equipment Inspection
Quality Control
Employee Performance Management
Sales Tracking
Brand Awareness
Certification
-Servsafe Certification
-Servsafe Proctor Certification
-Microsoft Certified (Excel, Word, and Powerpoint)