Summary
Overview
Work History
Education
Skills
Timeline
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Payton Porter

Tulare,California

Summary

Proactive and customer-focused, while also maintaining a cleanly and organized work area. Excelled in enhancing customer satisfaction through exceptional service and support. Skilled in multitasking and adhering to safety standards, with a proven ability to work efficiently both independently and in team settings.

Overview

4
4
years of professional experience

Work History

Retail Associate

DD's Discount Store
06.2023 - Current
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained the fitting room area alone by checking the amount of items customers take in and out.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Worked with loss prevention in monitoring shopper behavior.

Host

Texas Roadhouse Restaurant
10.2023 - 02.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Cook/Cashier

A&W Restaurants
04.2021 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Education

Associates - Administration of Justice

College of The Sequoias
Visalia, CA
12-2024

High School Diploma -

Tulare Union High School
Tulare, CA
06.2022

Skills

  • Organized
  • Meet all safety and cleanliness standards
  • Customer service and assistance
  • Multitask while working alone or in a group
  • Assertiveness
  • Excellent erbal and written communication

Timeline

Host

Texas Roadhouse Restaurant
10.2023 - 02.2024

Retail Associate

DD's Discount Store
06.2023 - Current

Cook/Cashier

A&W Restaurants
04.2021 - 06.2022

Associates - Administration of Justice

College of The Sequoias

High School Diploma -

Tulare Union High School

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Payton Porter