Summary
Overview
Work History
Education
Skills
Timeline
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Payton Prather

Cincinnati,OH

Summary

As a current licensed professional clinical counselor (LPCC) with over four years of clinical experience, I am dedicated to being an advocate for marginalized groups and spreading awareness on the current issues in the mental health world. My professional interests focus on the well-being of lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA+) people, People of Color (BIPOC), and adolescents. I am experienced in treating clients who deal with anxiety, depression, PTSD, ADHD, trauma based disorders, and substance use disorders. My preferred therapeutic approaches are motivational interviewing; cognitive behavioral therapy; dialectical behavior therapy; solution-focused therapy; and client-centered therapy. As a therapist who is passionate about client success and practicing with a high level of ethical standards, I am eager to contribute to success by staying diligent and up to date on current mental health matters, excellent organizational skills, and providing clients with unconditional positive regard. I excel in performing clinical assessments to create personalized treatment plans for clients, fostering client and client family relationships, and providing crisis intervention to those in need.

Overview

11
11
years of professional experience

Work History

Licensed Professional Clinical Counselor

NorthKey Community Care
01.2023 - Current
  • Offered individual outpatient therapy and school-based therapy to clients with a wide range of psychological concerns.
  • Provided psychotherapy incorporating cognitive-behavioral, client-centered, and motivational interviewing to treat a wide range of psychological concerns in clients.
  • Maintained confidential records related to individual patient treatment using Credible.
  • Linked clients to other programs and community agencies to enhance treatment processes.
  • Facilitated weekly therapeutic rehabilitation group therapy to assist adult clients with learning effective coping skills, and learning how to get their needs met by the mental health system.
  • Counseled individuals, groups, or families to help understand problems, deal with crisis situations, and develop realistic action plans.
  • Wrote reports on clients and maintained required paperwork within 24-48 hours.
  • Assisted clients with gaining insights, establishing clear goals, and planning strategies to reach personal targets.
  • Compiled detailed client histories using intake forms, interviews, and assessments to build a complete picture for determining optimal therapeutic approaches.
  • Referred clients to other specialists, institutions, or support services as necessary.
  • Aided general practitioners and specialists with handling complex cases by consulting on psychological diagnoses and treatments.

Licensed Professional Counselor Associate

Central Kentucky Counseling Associates
12.2020 - Current
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Communicated closely with other colleagues to devise programs and activities based on developmental and academic levels.
  • Used modalities such as CBT, DBT, solution-focused therapy, and motivational interviewing to assist clients in recognizing and redirecting poor habits.
  • Kept abreast of new and developing information in mental health field by attending professional conferences and workshops.
  • Identified risk and resiliency factors within individual youth, family, school and community and developed strategies for intervention.
  • Facilitated smooth discharge process by encouraging and reassuring clients throughout transitions.
  • Processed paperwork for new clients efficiently and in accordance with protocols.
  • Obtained pertinent information from new clients by asking them to complete interviews courteously and professionally.

Targeted Case Manager

Central Kentucky Counseling Associates
02.2020 - 12.2020
  • Provided support to program participants by arranging services and sourcing relevant support.
  • Studied mental health disorders and common personal struggles.
  • Accurately completed safety incident reports and documented in each electronic health record.
  • Updated electronic health records with accurate patient information on participant visits.
  • Developed custom strength-based services plan for each participant to meet individual therapy needs and personal strengths.
  • Followed behavioral health ethics and adhered to strict confidentiality guidelines established by HIPAA.
  • Conducted assessments of participants to determine personal strengths, accomplishments and challenges in order to develop customized programs.
  • Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.

Transaction Processing Associate I

Conduent
07.2019 - 03.2020
  • Reconciled documentation of file to provide accurate transfer of funds.
  • Performed quality assurance checks and reported issues to management to discuss solutions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Partnered with teammates on departmental projects involving web error applications, rejected and returned mail.
  • Processed entries to make adjustments and post to client accounts.

Office Assistant

EMSCO/O.P. Aquatics
03.2019 - 07.2019
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Executed record filing system to improve document organization and management.
  • Developed correspondence letters, memos and emails.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Handled client correspondence and tracked records to foster office efficiency.

Building Manager

University Of Kentucky
05.2014 - 08.2017
  • Regulate and monitor service, safety, and security of the student union by walking rounds, responding to issues, and completing reports
  • Facilitate the co-curricular and administrative programs of the student center and to assist the programs of non-university organizations that have contracted use of student center facilities.
  • Identify and resolve immediate operations issues in the building.
  • Assist student center administration with student staff training and development.
  • Model appropriate behavior and provide leadership for other student center student staff.
  • Create a friendly atmosphere in the student center for students, staff and visitors, by building positive working relationships with public safety, and other campus entities.

Facilities Assistant

University Of Kentucky
01.2016 - 05.2016
  • Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
  • Assisted with logistical requirements for events and meetings.
  • Maintained inventory and submitted written requests for supplies to keep stock levels even.
  • Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
  • Served as point of contact for internal and external customers seeking support and information.
  • Ordered, maintained and distributed supplies and inventory.
  • Maintained facility grounds, equipment and safety compliance.

Customer Service Representative

University Of Kentucky
05.2013 - 05.2014
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.

Education

Master of Arts - Clinical Mental Health Counseling

Eastern Kentucky University
Richmond, KY
12.2020

Bachelor of Science - Kinesiology And Health Promotions

University of Kentucky
Lexington, KY
05.2017

Skills

  • Clinical Intake Interviews
  • Case Management Proficiency
  • Medication Identification
  • Learning Disability Awareness
  • Relationship Issues Management
  • Intervention Planning
  • Community Resources and Education
  • Suicide Risk Assessments
  • Adolescent Development
  • Motivational Interviewing
  • Records Management
  • Case Documentation

Timeline

Licensed Professional Clinical Counselor

NorthKey Community Care
01.2023 - Current

Licensed Professional Counselor Associate

Central Kentucky Counseling Associates
12.2020 - Current

Targeted Case Manager

Central Kentucky Counseling Associates
02.2020 - 12.2020

Transaction Processing Associate I

Conduent
07.2019 - 03.2020

Office Assistant

EMSCO/O.P. Aquatics
03.2019 - 07.2019

Facilities Assistant

University Of Kentucky
01.2016 - 05.2016

Building Manager

University Of Kentucky
05.2014 - 08.2017

Customer Service Representative

University Of Kentucky
05.2013 - 05.2014

Master of Arts - Clinical Mental Health Counseling

Eastern Kentucky University

Bachelor of Science - Kinesiology And Health Promotions

University of Kentucky
Payton Prather