Organized and dedicated employee with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
United Restoration Services
04.2020 - 07.2023
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through answering initial client calls and front of office duties.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Counted inventory on a frequent basis and re-ordered company stock when necessary.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Hostess
Shark Bar And Grill
03.2019 - 10.2019
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Provided exceptional customer service by attentively listening to guest needs and addressing any concerns or issues.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.