Payton Pruski

Developed creative recipes for signature coffees or blended drinks

• Listened carefully to customer requests and created personalized, delicious beverages, resulting in improved sales.
• Developed creative recipes for signature coffees or blended drinks.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
• Maintained a clean and organized workspace for optimal productivity and safety.

• Greeted customers and took orders for coffee and food items
• Prepared specialty coffee such as lattes, cappuccinos, and Americanos
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Monitored inventory supplies and restocked when necessary
• Maintained a clean and organized workspace
• Managed time effectively balancing front-of-house tasks and back-of-house responsibilities during busy periods.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Assisted customers with any questions or needs on sales floor.
• Built relationships with customers and community to promote long term opportunities.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Communicated product features, advantages, and benefits to customers