Summary
Overview
Work History
Education
Skills
Timeline
Generic

Payton Spencer

Saint Joseph,MO

Summary

Dynamic Youth Service Worker with a proven track record at Riverbend Treatment Center, excelling in crisis response and youth mentoring. Skilled in program planning and relationship building, I successfully organized educational workshops that enhanced youth engagement and community outreach, fostering collaboration with local schools to improve student outcomes. Certified in CPR/AED.

Overview

7
7
years of professional experience

Work History

Youth Service Worker

Riverbend Treatment Center
06.2024 - Current
  • Coordinated volunteer efforts within the organization, ensuring adequate staffing levels during peak times or special projects.
  • Delivered crisis intervention support, ensuring timely connection to essential resources.
  • Organized educational workshops on topics relevant to youth development such as mental health awareness, substance abuse prevention, and life skills training.
  • Assisted in the planning and execution of community outreach events to promote youth services within the local area.
  • Evaluated program effectiveness through regular assessments, adapting strategies as needed to optimize results.
  • Developed strong relationships with local schools, fostering collaboration on initiatives aimed at improving outcomes for students in need of additional support.
  • Enhanced youth engagement by developing and implementing interactive activities and programs.
  • Advised parents or guardians on available resources and services to support their child''s growth and development outside of the organization.
  • Supported youths in achieving personal goals through individualized guidance and mentorship.
  • Maintained a safe and welcoming environment for all participants by enforcing rules, guidelines, and conflict resolution strategies.
  • Managed caseloads effectively, prioritizing the needs of each youth based on their specific circumstances.
  • Served as a positive role model for youths in our care, demonstrating empathy, respect, and understanding through every interaction.
  • Advocated for policy changes that positively impacted the lives of young people within our community by attending public meetings or engaging with key stakeholders directly.
  • Collaborated with other service providers to develop comprehensive support plans for at-risk youths, addressing multiple areas of need.
  • Offered advice to youth for overcoming diverse personal and social issues.
  • Facilitated communication between clients and other service providers.
  • Developed and maintained relationships with community organizations and agencies.

Daycare Teacher

La Petite Academy Inc.
11.2023 - 04.2024
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Gathered materials and resources to prepare for lessons and activities.
  • Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.

Receptionist

Cameron Regional Medical Center
09.2022 - 02.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Maintained confidentiality of information regarding clients and company.

Bartender

Easton Pub and Grub
01.2021 - 01.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Operator

Land O Lakes, Purina Feed
02.2022 - 09.2022
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
  • Maintained organized work area by cleaning and removing hazards.

Operator

Clarios
08.2018 - 07.2021
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
  • Played key role in process optimization project, resulting in more efficient production line layout.
  • Conducted comprehensive training for new operators, enhancing team skills and performance.
  • Participated in quality assurance meetings, offering insights that led to improvements in product consistency.
  • Contributed to energy conservation efforts by optimizing machine operation schedules.
  • Optimized machine settings to achieve superior product output, meeting and exceeding production targets.
  • Inspected products and machines to maintain quality and efficiency.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Provided on-the-job training to newly hired workers and team members.

Education

High School Diploma -

East Buchanan
Gower, MO
05.2018

Skills

  • Positive reinforcement
  • Social skills development
  • Family support
  • Suicide prevention
  • Youth mentoring
  • Bullying prevention
  • Special needs support
  • Educational support
  • Substance abuse prevention
  • Parental involvement
  • Gang prevention
  • Youth supervision
  • Special needs
  • Conflict de-escalation
  • Emotional support
  • Behavioral interventions
  • Safety monitoring
  • Mentoring
  • Behavior modeling
  • Advocacy
  • Program planning
  • Educational activities
  • Crisis response
  • Personal hygiene support
  • Youth development
  • Trauma-informed care
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Excellent communication
  • Active listening
  • Verbal and written communication
  • Certified in CPR/AED
  • Relationship building
  • Self motivation

Timeline

Youth Service Worker

Riverbend Treatment Center
06.2024 - Current

Daycare Teacher

La Petite Academy Inc.
11.2023 - 04.2024

Receptionist

Cameron Regional Medical Center
09.2022 - 02.2023

Operator

Land O Lakes, Purina Feed
02.2022 - 09.2022

Bartender

Easton Pub and Grub
01.2021 - 01.2023

Operator

Clarios
08.2018 - 07.2021

High School Diploma -

East Buchanan

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Payton Spencer