Ambitious and dedicated candidate with a proven track record of strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
4
4
years of professional experience
Work History
Tasting Room Support
Bricoleur Vineyards
02.2022 - 08.2023
Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
Ensured swift table turnover by promptly clearing and resetting tables.
Collaborated closely with servers and kitchen staff to maintain seamless service flow.
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Provided informed wine suggestions to tasting room guests.
Cross-trained as a backup host/hostess, demonstrating a proactive approach to expanding my skill set and contributing to the front-of-house team's effectiveness.
Recreational Facility Attendant
Walsh Property Management, Inc.
05.2020 - 06.2021
Monitored guests and enforced rules, maintaining safety for visitors and staff.
Provided attentive customer service by addressing inquiries and concerns in a courteous and timely manner
Implemented preventive maintenance on equipment to optimize safety and operational quality.
Maintained inventory and submitted requests for supplies to keep stock levels even.
Trained new recreation attendants on safety procedures and customer service tactics.
Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
Sales Associate
JCPenney
03.2019 - 06.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.