Payton Steffen
De Forest
Summary
Dynamic and dedicated professional with experience at SSM Health St. Mary's Hospital and BB Jacks. Proven ability to enhance patient care and elevate customer experiences through effective communication and collaboration. Skilled in time management and problem-solving, ensuring efficient operations in high-stress environments while maintaining confidentiality and safety standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
SSM Health St. Mary's Hospital
06.2024 - 08.2025
- Maintained supply inventory by placing orders when supplies ran low.
- Enforced safety procedures with all patients.
- Worked with patients from age 18 to 100.
- Communicated with physicians to provide updates on patient care.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Restaurant Hostess
BB Jacks
10.2022 - 06.2024
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Deforest Area High School
De Forest, WI06-2025
Skills
- Collaboration
- Communication
- High Stress Environments
- Customer Service
- Problem Solving
- Time Management
Certification
- CPR Certified
- First Aide Training
Timeline
Physical Therapy Aide
SSM Health St. Mary's Hospital
06.2024 - 08.2025
Restaurant Hostess
BB Jacks
10.2022 - 06.2024
High School Diploma -
Deforest Area High School