Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Payton Wood

Adrian,MI

Summary

Hard Working, results-driven, and efficient assistant with 10 years of professional experience. A born leader who teaches by example and takes accountability. Meticulous in completing assignments, multitasking and always ready to put in a helping hand. Fantastic attention to detail and collaboration with a genuine, friendly nature. Has strong abilities in Microsoft Word, PowerPoint, Excel and typing. Well-versed in data entry and scheduling. Not to mention is a very organized candidate, successful at managing files and record keeping. Has willingness to take on responsibilities, meet goals, all while working under pressure and adapting to new challenges. She is highly skilled in handling customers issues, questions, and has excellent written and verbal communication. Eager to contribute to team success with efficiency, interpersonal skills, and dependability. Has a clear understanding of social media expertise and computer literacy. Continues to excel in customer email support and has great telephone etiquette. Lastly always maintains professionalism, has ongoing foresight, always eager to learn.

Overview

7
7
years of professional experience

Work History

Dental Assistant/Receptionist/Treatment Coordinator

Ann Arbor Smiles
Ann Arbor, MI
07.2019 - Current
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars, direct calls, and followed up with reminder calls.
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Managed financial documentations such as expense reports and invoices.
  • Increased office productivity by transcribing daily consults and appointments and implementing organizational systems for documents.

Security Forces/Clerical Worker

United States Air Force
Panama City, FL
09.2016 - 10.2018
  • Led, managed and performed force protection duties to protect personnel and resources.
  • Maneuvered communications vehicles, intrusion detection equipment and other special-purpose equipment to facilitate operations.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Managed multiple projects simultaneously using organizational and analytical skills.

AT&T Retailer/Customer Service Representative

AT&T
Adrian, MI
03.2014 - 05.2016
  • Exceeded goals through effective task prioritization and great work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proveded success while working within tight deadlines in a fast-paced atmosphere.
  • Actively listened to customers, handled concerns quickly and resolved major issues.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Education

High School Diploma -

Sand Creek Highschool
Sand Creek, MI
03.2014

Skills

  • Customer-Oriented
  • Interpersonal Skills
  • Time Management Skills
  • Issue Resolution
  • Multitasking
  • Strategic Planner
  • Operational Efficiency
  • Critical Thinker

Accomplishments

PishPosh Unlimited Adrian MI

Timeline

Dental Assistant/Receptionist/Treatment Coordinator

Ann Arbor Smiles
07.2019 - Current

Security Forces/Clerical Worker

United States Air Force
09.2016 - 10.2018

AT&T Retailer/Customer Service Representative

AT&T
03.2014 - 05.2016

High School Diploma -

Sand Creek Highschool
Payton Wood