David Gonzalez
Hackensack,NJ
Summary
Highly skilled Warehouse Manager with background in overseeing all aspects of warehouse operations, from inventory management to shipping logistics. Possess strong leadership skills and ability to optimize operational efficiency. Demonstrated success in implementing process improvements that enhance productivity and reduce costs. Known for fostering teamwork and maintaining high levels of employee morale.
Overview
19
19
years of professional experience
Work History
Warehouse Manager SE/TS
AFR Furniture Rental
Secaucus, NJ
08.2024 - Current
- Facilitate weekly Operations and Sales calls via Teams internal communication system.
- Oversees order picking, preparation, and shipment of orders and transfers between the warehouse and the delivery destination, either tradeshow or an event.
- Work with and monitor delivery teams by providing support while transactions are carried out.
- Walk and inspect both inbound and outbound orders and transfers to destination.
- Training and monitoring of delivery teams and pickers.
- Handle calls from delivery teams.
- Work with Branch Managers to route trucks drivers.
- Oversee and inspect the quality of the previous days Triage and approve of all products going into racks.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Oversaw inventory of incoming and outgoing furniture based on physical counts and bar-code systems.
- Operated cherry pickers to fill or empty overhead spaces.
- Conducted regular vehicle inspections to identify potential problems or issues.
Warehouse | Office Manager
Bubble NYC LLC
07.2023 - 07.2024
- Oversee warehouse and office operations at Bubble NYC
- Manage all aspects of warehouse operations, including packing, inventory management, receiving, quality control, and returns
- Ensure accurate and timely processing of orders for delivery or pickup
- Conduct regular quality control checks to ensure that all rental furniture meets our high-end standards
- Manage the return process, inspecting returned items for damages and assessing any necessary repairs or replacements
- Coordinate with other departments, such as sales and customer service, to ensure seamless order fulfillment and customer satisfaction
- Maintain accurate inventory records and perform regular inventory counts to reconcile physical stock with system records
- Train and supervise warehouse staff, providing guidance and support to ensure efficient and effective operations
- Implement and enforce safety procedures to maintain a safe working environment for all warehouse personnel
- Continuously identify opportunities for process improvement and implement best practices to streamline operations
- Extensive driving of all fleet vehicles, including non-CDL 26ft trucks, to ensure on-time delivery.
Hub General Manager
TXX Services Inc
South Brooklyn
11.2016 - 07.2023
- Charged with the operational execution of the final mile ground operation and sorting facility in South Brooklyn
- Proficient in Aquamatica, Ship Station and Slack
- Highly proficient in Datatrac and Nuvizz Logistics software
- Recognized as a solution provider who meets and exceeds business objectives
- Mitigated business risks by working closely with staff members and assessing performance
- Prepared staff work schedules and assigned team members to specific duties
- Resolved inventory control and warehousing conflicts (returns, damages, overages, and shortages) between carriers and wholesalers
- Enforced numerous SOPs to maintain excellent performance for the site
- Dispatched numerous shipments through daily negotiation with independent contractors
- Supervise all temperature controlled product to mitigate damages and mishandling
- Oversees over one hundred independent contractors and over twenty employees
- Developed and established SOPs to avoid losses of more than 100k due to misplaced or damaged pharmaceutical freight
Operations Manager
17North Limos
03.2013 - 11.2016
- Achieved consistently high customer scores due to exceptional service
- Consistently provided friendly and fast service, resulting in high number of repeat clients and referrals
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
- Delivered positive customer experiences by implementing effective quality assurance practices
- Produced SOPs to document workplace procedures and optimize productivity through standardization
Restaurant Manager
Country Pancake House
09.2005 - 03.2012
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Scheduled and directed staff in daily work assignments to maximize productivity
- Maintaining safety and food quality standards
- Keeping customers happy and handling complaints
- Keeping track of employees' hours
- Recording payroll data
- Inventory control
Education
Bachelor - Business Administration
Arizona State University
Tempe, AZ07-2026
Associates - Engineering Science
Bergen Community College
Paramus, NJ07.2023
High School Diploma -
Hackensack High School
Hackensack, NJ05-2005
Skills
- Office Management
- Warehouse Management
- Proficiency in Outlook and Microsoft applications
- Experienced straight truck driver
- Daily cycle counting
- Documentation
- Loading and unloading
- Safety oversight
- Team coaching
- Customer care
- Logistics
- Supplies inventory
- Shipping and receiving
- Database documentation
- Operations Management
- Contract Negotiation
- Recruiting
- Public Speaking
- Proficiency in transportation management systems
- Warehouse operation oversight
References
- Adnan Ali, TXX Services Inc, Vicepresident, adnan@txxservices.com, 2019823292
- Gustavo Gonzalez, TXX Services Inc, Regional Manager, ggonzalez@txxservices.com, 9734601860
- Jose Martinez, Supervisor of Operations, 2018781493
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Warehouse Manager SE/TS
AFR Furniture Rental
08.2024 - Current
Warehouse | Office Manager
Bubble NYC LLC
07.2023 - 07.2024
Hub General Manager
TXX Services Inc
11.2016 - 07.2023
Operations Manager
17North Limos
03.2013 - 11.2016
Restaurant Manager
Country Pancake House
09.2005 - 03.2012
Bachelor - Business Administration
Arizona State University
Associates - Engineering Science
Bergen Community College
High School Diploma -
Hackensack High School
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