Account Coordinator
Southern Glazer's Wine And Spirits
- Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
- Coordinated meetings, calls, and demos for [Number]-person account management team.
- Fostered a positive work environment by actively participating in team-building activities and demonstrating commitment to the success of coworkers and clients alike.
- Maintained detailed records of account activities, ensuring accurate invoicing and budget tracking processes were in place.
- Developed strong relationships with key stakeholders, fostering trust and long-term collaboration between clients and agency partners.
- Contributed to the ongoing development of internal processes for increased efficiency within the account management team.
- Asked appropriate open-ended questions to discover customers' needs and requirements.
- Prepared, filed and retrieved sales-related documents such as contracts.