ENTERPRISING, HARD-WORKING AND TECHNICALLY SKILLED ACCOUNTS PAYABLE
SPECIALIST known for accuracy, attention to detail, proactive, follow-up and timeliness in managing disbursement functions for diverse-industry employers. A/P and Customer Service career spans 15 years of experience in manufacturing, retail, health, life-science and other industries and has included accountability for the processing of up to 20,000 invoices ($5M) per month. Also, with my experience I have solid credentials (BS in accounting) and proficiencies in
Overview
15
15
years of professional experience
Work History
Accounts Payable Coordinator
Premiere Communications & Consulting
Raleigh, NC
02.2023 - Current
Entering and processing vendor invoices for payment
Purchase Order issuance
Assisting with establishing new vendor setup including retention of W-2’s
Assist with annual financial statement audit by providing requested invoice and check support
Assist with various other department task as needed during the growth and evolution of the company
Assisting with Month-End Close
Converting all check payments to ACH
Expense Reports
AP Reconciliation
1099
W-9 and W8
Accounts Payable Specialist
Regan Madison
Raleigh, NC
10.2021 - 02.2022
Ensure all vendor invoices and employee expense reports are coded and entered correctly within the accounting system and adhere to AP policies and procedures
Identify errors or discrepancies and resolve them before processing payment
Monitor vendor account balances to ensure payments are current and communicate with vendors as necessary
Code and post invoices, reimbursement requests, etc
Into QAD
Process payments, obtain authorized signatures, and ensure timely delivery of payments
Reconcile open invoice report
Respond to vendor inquiries and reconcile vendor statements
Obtain required documentation and supervisory approval for new vendor setup and maintain vendor files including W-9 files.
Accounts Payable Specialist
Randstad
Raleigh, NC
06.2021 - 09.2021
Review and verify accuracy of invoices and statements against purchase orders
Route invoices to Department Heads for approval
Analyze invoice discrepancies and dispute errors or erroneous charges
Review employee expense reimbursement requests for employee compliance with company policy and obtain required backup documentation
Code and post invoices, reimbursement requests, etc
Into QuickBooks
Process payments, obtain authorized signatures, and ensure timely delivery of payments
Reconcile open invoice report
Respond to vendor inquiries and reconcile vendor statements
Obtain required documentation and supervisory approval for new vendor setup and maintain vendor files including W-9 and W-8 files
Assist Purchasing Manager with S2P & P2P/PTP vendor selection
Accounts Payable Specialist
RobertHalf Accountemps
Raleigh, NC
01.2020 - 06.2021
Analyze invoices by coding, receiving approval for payment and input
Managing bi-weekly payment processing, ACH, Wire and check in various currencies
Reconcile company credit card
Mange employee expense reports and travel processing
Assist in month end close process of accruals, balance sheet, reconciliations and journal entries
Prepare year end reporting 1099
Assist Purchasing Manager with S2P & P2P/PTP vendor selection
Customer Service Manager
Sitel
Las Vegas, NV
08.2018 - 11.2019
Hiring, training, coaching, and leading call center representatives as they provide support for customers
Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling
issues that cannot be fielded by representatives
Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coaching
Workers regarding processes and practices and explain expectations to employees
Assisting other management team members in identifying trends and establishing call center goals
Ensuring staff members achieve desired service levels and taking corrective action, as needed
Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction
Authorizing replacements or refunds
Taking on other tasks or projects to support employees, other managers, and call center operations.
Accounts Payable Specialist
Downtown Grand Hotel & Casino
03.2017 - 01.2018
Review and verify accuracy of invoices and statements against purchase orders
Route invoices to Department Heads for approval
Analyze invoice discrepancies and dispute errors or erroneous charges
Review employee expense reimbursement requests for employee compliance with company policy and obtain required backup documentation
Code and post invoices, reimbursement requests, etc
Into QuickBooks
Process payments, obtain authorized signatures, and ensure timely delivery of payments
Reconcile open invoice report
Respond to vendor inquiries and reconcile vendor statements
Obtain required documentation and supervisory approval for new vendor setup and maintain vendor files including W-9 and W-8 files
Assist Purchasing Manager with S2P & P2P/PTP vendor selection
Customer Service Assistant
ISI/DelGrosso
Las Vegas, NV
09.2014 - 07.2016
Ensured the timely and accurate payments of all A/P obligations
Received, reviewed verified, scanned, posted and secured all A/P documents
Invoice and payment requisition processing
Responsible for excellent customer service in handling builders’ warranty issues
Handled homeowner’s complaints in a positive manner
Generated work orders for technicians and subcontractors
Billing and payment processing for subcontractors
Responsible for managing the technicians scheduling and productivity.
Accounts Payable Specialist
Culver City, CA
04.2013 - 11.2013
Ensured the timely and accurate payments of all A/P obligations
Received, reviewed verified, scanned, posted and secured all A/P documents
Invoiced and payment requisition processing
Processed and printed all A/P checks for weekly check runs and disbursement reports
Provided effective communication regarding A/P issues with vendors and staff
Maintained vendor’s 1099 records
Maintained vendor file information.
Assistant Bookkeeper
Curve
West Hollywood, CA
11.2012 - 03.2013
Checking and accurately coding all invoices
Maintenance of the purchase order spreadsheet
Reconciliation of creditor statements
Ensuring invoices are authorized in accordance with the delegated authority
Managing all accounts payable queries from internal and external contacts.
Accounts Payable Specialist
Robert Half Accountemps
Los Angeles, CA
05.2010 - 09.2012
Reconciled accounts with vendors, looking for over or under payments
Resolved months of backlogged work, restored order and organization to processes/records in disarray, researched and solved billing problems and corrected invoicing and journal entry errors that had previously been missed
Operated financial computer systems and furnished senior company executives with A/P liability summaries and cash flow reports that were consistently praised for their accuracy, user-friendliness and timeliness
Handled the processing, distribution, accuracy verification and maintenance of invoices, interfacing extensively with a nationwide network of vendors and suppliers
Prepared batches of invoices for data entry
High volume data entry of invoices for payments
3-way matching of invoices to receipts and purchase orders
Coding invoices to correct general ledger and job codes
Managed the weekly check run
Prepare vendor checks for mailing.
Accounts Payable Specialist
KForce
Los Angeles, CA
11.2010 - 03.2011
Coded payable invoices with correct general ledger codes to ensure proper entry into the computer
Processed manual checks on a daily basis for payment requests that have been pre-approved
Processed computer-generated checks weekly for vendor invoices
Resolved months of backlogged work, restored order and organization to processes/records in disarray, researched and solved billing problems and corrected invoicing and journal entry errors that had previously been missed
Researched data, performing analyses, presenting results, and making recommendations
Worked closely with vendors and internal customers to resolve various invoicing issues
Created narrative and quantitative reports in response to various AP issues resulting in the timely payments to vendors and/or collection of outstanding credits
Worked closely with labor to ensure that vouchers were processed timely, accounts reconciled, match exceptions were cleared, and other items that might impact timely payments to vendors
Excel Pivot tables and V lookup
Reviewed payable invoices for accuracy and matches to the purchase order
Communicated with vendors when necessary to correct or modify invoices received
Coded payable invoices with correct general ledger codes to ensure proper entry into the computer
Processed manual checks on a daily basis for payment requests that have been pre-approved
Processed computer-generated checks weekly for vendor invoices
Organized and filed all invoices and checks to properly maintain an orderly and accurate filing system.
Assist Purchasing Manager
With S2P & P2P/PTP vendor selection
Education
Bachelor of Science - Accounting
West Los Angeles College, Crenshaw High School
June 1999
Certification of Completion - undefined
Skills
MS Office (Word, Excel, Outlook, and PowerPoint) as well as PeopleSoft, Oracle, Great Plains, QuickBooks, AX Dynamics, JD Edwards, Birch Street, SAP, QAD, Concur, Paychex, Computer Ease, Invoice Manager, 1099, W-9 and W8
Virtualization and Cloud Administrator I at Premiere Communications & Consulting, Inc.Virtualization and Cloud Administrator I at Premiere Communications & Consulting, Inc.