Pearl Kast

• Provided exceptional customer service in family oriented dining environment.
• Assisted in food and beverage preparation, ensuring quality and presentation standards.
• Collaborated with team members to maintain cleanliness and organization of dining area.

• Welcomed guests warmly, ensuring a positive first impression and seamless entry experience.
• Managed reservation system, optimizing seating arrangements for efficiency during peak hours.
• Trained new team members on hosting procedures and customer service best practices.

• Delivered food orders promptly to ensure customer satisfaction and efficient service flow.
• Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
• Attended to customers in absence of servers by fulfilling tasks such as refills or additional requests.
• Assisted servers by replenishing supplies and clearing tables for quick turnover.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
• Managed inventory levels by restocking shelves and organizing merchandise displays.

- Greeted guests warmly to ensure a family environment.

- assisted with all questions about allergies and flavors as well as accommodated with samples.

-deeply cleaned and locked up the dining area as well as the preparation area before leaving every night.

• Prepared menu items according to standardized recipes ensuring consistency and quality.
• Operated kitchen equipment, maintaining safety protocols and cleanliness standards.
• Collaborated with team members to expedite food preparation during peak hours.
• Maintained inventory levels of ingredients, assisting in stock rotation to minimize waste.
• Monitored cooking times and temperatures to ensure food safety compliance.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

• Supervised daily operations to ensure high-quality customer service and product consistency.
• Prepared smoothies as well as insured everything remained stocked.
• Opened and closed the entire restaurant by myself.
• Responsible for an accurate drawer count and deposit after every shift.
• Trained and mentored new staff on company procedures and smoothie preparation techniques.
• Managed inventory levels, ensuring adequate stock of ingredients while minimizing waste.
• Implemented operational improvements that enhanced workflow efficiency and reduced service times.
• Trained and mentored new employees to maximize team performance.