Summary
Overview
Work History
Education
Skills
Educationaffiliations
Demonstratedstrengths
Timeline
Generic

Pearl Stringer

Summary

Sales professional with experience in driving customer satisfaction and revenue growth. Strong focus on team collaboration and achieving results. Reliable and adaptable with skills in customer relationship management, problem-solving, and effective communication. Known for meeting and exceeding targets in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Skin Care Sales and Service

Pearl Skincare
01.2022 - Current
  • Daily opening and closing operations
  • Package and product sales
  • Create five star luxury service for each client
  • Built Brand one client at a time through excellent service
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Interacted well with customers to build connections and nurture relationships.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Identified new sales opportunities through research, networking, and attending industry events.
  • Cultivated long-term client relationships by maintaining open communication channels and providing exceptional service.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Streamlined the sales process for increased efficiency, ensuring accurate record-keeping, timely follow-ups, and successful deal closures.
  • Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.

Body Contour Sales and Service

Love Your Body Endermology
01.2019 - Current
  • Consultive sales for treatments
  • Perform daily opening closing procedures
  • Create luxury experience for each client
  • Sell treatment packages
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Followed all company policies and procedures to deliver quality work.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
  • Implemented upselling techniques to capitalize on existing client relationships for increased revenue generation.
  • Cultivated long-term client relationships by maintaining open communication channels and providing exceptional service.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Brand Representative

Orveda Luxury Skincare
01.2019 - 01.2020
  • Increase brand awareness
  • High profile events to increase sale
  • Sell product through demonstrations
  • Press meet and greets
  • Five star customer service to promote brand
  • Provided excellent customer service, resulting in positive feedback and repeat business.
  • Enhanced sales performance through effective communication of product features and benefits.
  • Increased brand awareness by conducting product demonstrations and engaging with customers.
  • Achieved consistent sales targets by actively engaging with potential customers and addressing their specific needs.

Medical Aesthetician

Touch Of Faith Aesthetics
01.2017 - 01.2020
  • Skincare Consults
  • Perform advanced facial treatments
  • Recommending and selling products and services to increase revenue
  • Rebooking facial appointments for increased sales
  • Manager duties opening and closing
  • Selling products and services through consultations
  • Discretely welcome and perform facials on celebrity guest
  • Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
  • Contributed to increased revenue by upselling additional products or services during client consultations when appropriate.
  • Increased client retention by building strong rapport and maintaining open communication during consultations and treatments.
  • Educated patients on treatment options.
  • Created repeat business by developing long-term relationships with regular customers.

Skincare Sales Consultant

Lancer Skincare
01.2017 - 01.2020
  • Medical esthetician at special events
  • Perform consultations and facials at special events to increase product sales
  • Execute and close the sale of products on Nordstrom's store floor
  • Engage customers on Store floor to produce sales in Neiman Marcus, Nordstrom's, Saks and Bergdorf Goodman
  • Number one requested Esthetician by each door
  • Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.
  • Educated patients on treatment options.
  • Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
  • Led informative skincare workshops for groups of clients as well as one-on-one sessions which resulted in higher engagement rates.
  • Achieved consistent monthly sales targets by utilizing persuasive selling techniques combined with extensive product knowledge.
  • Developed strong client relationships for repeat business through excellent customer service and follow-up communication.
  • Developed strong rapport with customers and created positive impression of business.

Account Executive

Sonage Skincare
01.2015 - 01.2017
  • Launched Brand in Pharmaca stores across the US with CEO
  • Hosted special events for increase in Brand Awareness and increase in sale numbers
  • Attended Trade Shows nationwide to promote Brand
  • Cold called potential accounts/opened new accts
  • Product sales and demonstrations at beauty colleges
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
  • Delivered compelling product demonstrations, clearly articulating features and benefits tailored to each prospect's business needs.

Account Executive

DNA Health Institute, Skincare
01.2009 - 01.2015
  • Managed Region of Accounts
  • Increased Product sales in accounts
  • Trained Estheticians, managers and spa staff
  • Opened new accounts through leads and cold calling
  • Participated in brand trainings through product knowledge training
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.

Lead Medical Aesthetician

Beverly Hills Plastic Surgery
01.2012 - 01.2014
  • Performed luxury aesthetician services
  • Maintained five star review on daily basis of all services
  • Followed explicit sales protocol for selling products after each facial
  • TV appearances for spa week promotions
  • Meeting and exceeding sales quotas
  • Hosting small elite groups for product and service presentation
  • Marketing my services to surrounding business to build a book of business
  • Turning a complementary skin consult into a repeat client
  • Consulted with clients to determine their aesthetic goals, then devised appropriate treatment strategies accordingly.
  • Managed inventory levels efficiently, reducing waste while ensuring ample stock availability for necessary treatments.
  • Regularly attended professional development seminars to stay current with industry advancements, benefitting both the clinic and clients.
  • Assisted physicians with non-surgical cosmetic procedures, ensuring optimal results and minimal discomfort for patients.
  • Increased clinic revenue through upselling high-quality skincare products and additional services.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Created repeat business by developing long-term relationships with regular customers.
  • Performed consultations for patients before scheduling treatments.

Aesthetician/sales support

Fine Touch Dermatology
01.2010 - 01.2012
  • Attended promotional events with doctor to increase business
  • Performed visia skin analysis to educate on the need of products and services
  • Product sales
  • Service sales
  • Facials performed
  • Participated in local commercial for business
  • Hosted open house event to introduce business

Education

Associate of Arts - Psychology

Newberry College
South Carolina

Bellflower Adult School of Cosmetology -

Bellflower Adult School of Cosmetology

No Degree - Applied Psychology

Santa Barbara City College
Santa Barbara, CA

Landmark Education Beginning and Advanced Course - Beginning and Advanced Course

Landmark Education

Skills

  • Excellent personal communication skills

  • Account opening

  • Consultive sales

  • Team training

  • Team lead

  • Customer service

  • Relationship building

  • Sales Presentations

  • Product and service knowledge

  • Customer Relationship Building

  • Relationship Building

  • Inside and outside sales

Educationaffiliations

  • Newberry College
  • Bellflower Adult School of Cosmetology
  • California Licensed Aesthetician
  • Landmark Education Beginning and Advanced Course

Demonstratedstrengths

  • Highly enthusiastic and self motivated with a strong attention to detail.
  • Ability to build positive relationships and provide exceptional service.
  • Excellent organizational and time management skills.
  • Upbeat and personable with strong communication skills.

Timeline

Skin Care Sales and Service

Pearl Skincare
01.2022 - Current

Body Contour Sales and Service

Love Your Body Endermology
01.2019 - Current

Brand Representative

Orveda Luxury Skincare
01.2019 - 01.2020

Medical Aesthetician

Touch Of Faith Aesthetics
01.2017 - 01.2020

Skincare Sales Consultant

Lancer Skincare
01.2017 - 01.2020

Account Executive

Sonage Skincare
01.2015 - 01.2017

Lead Medical Aesthetician

Beverly Hills Plastic Surgery
01.2012 - 01.2014

Aesthetician/sales support

Fine Touch Dermatology
01.2010 - 01.2012

Account Executive

DNA Health Institute, Skincare
01.2009 - 01.2015

Bellflower Adult School of Cosmetology -

Bellflower Adult School of Cosmetology

Landmark Education Beginning and Advanced Course - Beginning and Advanced Course

Landmark Education

Associate of Arts - Psychology

Newberry College

No Degree - Applied Psychology

Santa Barbara City College

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Pearl Stringer