PEARL ADAMS

• Supervised 25 employees, ensuring safe and effective daily operations.

Managed schedules, reports, and payroll to optimize office efficiency.

• Coordinated customer service needs and window operations for seamless interactions.
• Oversaw mail distribution and ensured timely dispatch of all correspondence.
• Trained employees on daily responsibilities to maintain high performance standards.
• Closed office daily, verifying compliance with operational protocols.
• Maintained accountability for registered money bag and financial transactions.
• I answer the phone and take care of customer questions and problems.
• I am proficient on the computer and possess the skills to do my job accurately.
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• Stocked shelves with merchandise according to company standards.
• Assisted customers with finding the right product for their needs.
• Assisted with unloading delivery trucks and stocking shelves with new merchandise.
• Tracked inventory levels throughout the day and restocked items as needed.
• Greeted customers upon entering the store and provided assistance.
• Offered suggestions for additional items that may be of interest to customers.
• Completed transactions in an efficient manner while providing excellent customer service.
• Kept informed about new products arriving at the store on a regular basis.
• Assisted in training new employees on proper use of equipment and safety protocols.
• Participated in team meetings and training sessions.
• Demonstrated knowledge of store products and services.
• Promoted special offers and discounts to encourage additional purchases.
• Operated point-of-sale systems accurately to process payments from customers.
• Handled customer complaints in a professional manner.
• Provided product information and answered customer questions.
• Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
• Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Followed company policies, rules and procedures to promote company goals and maintain safety.
• Handled customer feedback, implementing suggestions to improve the shopping experience.

• Operated company vehicle in a safe manner while delivering mail along the assigned route.
• Adhered to all USPS regulations as they pertain to letter carrier duties.
• Followed through on instructions given by post office management.
• Assisted customers with change of address forms when needed.
• Ensured that all safety guidelines were followed during deliveries.
• Organized incoming, outgoing mail in order to ensure timely delivery, pickup.
• Provided customers with information about products and services offered by the Post Office.
• Maintained records of items delivered or collected for delivery.
• Delivered mail and packages to residences and businesses on a daily basis.
• Collected payments for CODs, stamps, and other services rendered.
• Loaded mail into delivery vehicle according to established procedures.
• Inspected mailboxes for proper installation and condition.
• Collaborated with other carriers in order to complete routes efficiently and effectively.
• Performed daily pre-trip inspections on vehicles prior to use.
• Maintained professional and effective public relations with customers and community members.
• Used portable electronic scanner to track parcels and record tracking progress.
• Cleaned and checked over vehicle after completion of daily deliveries.