Pearl Barboza

Administrative Assistant

Anchored Minds Counseling Services

04.2023 - Current

Assisted in managing daily office operations and administrative tasks.
Supported team with scheduling appointments and coordinating meetings.
Maintained organized filing systems for easy access to documents.
Handled incoming communications, directing inquiries to appropriate personnel.
Utilized office software to streamline data entry and document management.
Collaborated with team members to ensure smooth workflow and efficiency.
Prepared and edited correspondence, reports, and presentations as needed.
Learned company policies and procedures to effectively support departmental goals.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

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