Pearl Bisto
Summary
Organized and dependable candidate with proven ability to manage multiple priorities effectively. Strong problem-solving skills combined with a dedicated work ethic and eagerness to learn. Committed to contributing to team success and driving positive outcomes. Prepared to embrace new challenges and support organizational goals with enthusiasm.
Overview
26
26
years of professional experience
Work History
IHSS Care Provider
California Department of Social Services
07.2015 - 10.2020
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Assisted with daily living activities, running errands, and household chores.
- Demonstrated patience and empathy while assisting clients experiencing cognitive or physical challenges.
Service Cashier
Lithia Motors, Inc - Chevrolet of Boise
08.2005 - 08.2007
- Handled customer inquiries, resolving issues promptly for increased satisfaction.
- Provided exceptional customer service, resulting in repeat business and positive feedback from patrons.
- Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check, or authorized charge account.
- Completed end-of-day closing procedures thoroughly and efficiently, preparing the register for the next business day''s opening staff member.
- Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
- Supported fellow employees by covering shifts when needed or assisting with extra tasks during busy periods.
- Inspected service repair orders and parts invoices to encourage proper completion and accuracy.
- Updated the customer's service history file according to the procedures specific to the department's service history system.
- Learned duties for various positions and provided backup at key times.
Mail Processing Clerk
Ameriben Solution
05.2005 - 08.2005
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Categorized medical and dental claims by group names from data base inquiries (G-BAS) of plan numbers.
- Safeguarded sensitive information by adhering to strict confidentiality protocols when handling personal correspondence.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
- Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
- Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
Cashier
Manila Food Mart
03.2004 - 08.2004
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Supervising MIS Data Clerk
Metropolitan Bank & Trust Company
02.1995 - 02.2004
- Generated and prepared internal reports for the Financial Reviews, which were subsequently presented in the company's monthly board meetings.
- Maintained high-quality data records by consistently updating and organizing information in databases.
- Established data security by setting-up efficient back-up systems that minimized data loss in cases of system crashes.
- Facilitated seamless communication between departments by providing accurate ad-hoc reports as requested.
- Reduced manual workload by automating repetitive tasks through the use of macros and other programming tools.
- Demonstrated adaptability when transitioning between multiple projects without sacrificing timeliness or attention to detail.
- Compared transcribed data with source document to detect and correct errors.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Ensured optimal quality standards to avert critical errors and bolster team performance targets.
Education
Bachelor of Science - Accounting
University of Santo Tomas
Manila, Philippines03-1994
Skills
- Interpersonal communication
- Attention to detail
- Adaptability and flexibility
- Compassionate caregiving
- Multitasking proficiency
- Problem-solving abilities
- Microsoft Excel
- Data processing
- File and database management
Timeline
IHSS Care Provider
California Department of Social Services
07.2015 - 10.2020
Service Cashier
Lithia Motors, Inc - Chevrolet of Boise
08.2005 - 08.2007
Mail Processing Clerk
Ameriben Solution
05.2005 - 08.2005
Cashier
Manila Food Mart
03.2004 - 08.2004
Supervising MIS Data Clerk
Metropolitan Bank & Trust Company
02.1995 - 02.2004
Bachelor of Science - Accounting
University of Santo Tomas
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