Pearl Gonzalez
Philadelphia,PA
Summary
Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant
Express Title and Tag
04.2023 - 11.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained confidentiality of sensitive financial data, adhering to company policies and industry best practices.
- Streamlined financial processes by implementing efficient bookkeeping systems for timely data entry and report generation.
Medical Courier
Omnicare
03.2018 - 08.2021
- Coordinated parcel delivery using strong time management skills
- Documented items transported, recipient information and problems
- Maintained adherence to stringent delivery deadlines
- Loaded vehicles, balanced loads and secured items against loss or damage during transportation
- Used GPS navigation to plan routes and rerouted for unexpected delays
- Performed routine vehicle maintenance such as air and fluid checks and refueling
- Prioritized and organized tasks to efficiently accomplish service goals
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
Billing Clerk
Service Tire Truck Centers
07.2014 - 03.2017
- Prepare daily reconciliations
- Create invoices and credit memos
- Process payments
- Research and resolve customer billing issues
- Load inventory
- Contact customers through the telephone and email for purchase orders and other billing information
- Answer phones
- Maintain files
Education
Associates Degree - Accounting
Lackawanna College
Scranton, Pennsylvania05.2014
Skills
- Interpersonal skills
- Fluent in Spanish
- Communication skills
- Time management
- Attention to detail
- Teamwork
- Active listening
- Data entry
- Customer service
- Administrative support
- Office equipment proficiency
- Clerical support
Certification
- CNP - Certified Notary Public-Commission #1455858
Timeline
Assistant
Express Title and Tag
04.2023 - 11.2024
Medical Courier
Omnicare
03.2018 - 08.2021
Billing Clerk
Service Tire Truck Centers
07.2014 - 03.2017
Associates Degree - Accounting
Lackawanna College
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