Pearl Mohr
Gales Creek,OR
Summary
Dynamic professional with extensive experience in customer service and warehouse management, notably at Kauffman Engineering. Proven ability in inventory control and staff training, fostering strong customer relationships. Recognized for optimizing warehouse layouts and maintaining meticulous attention to detail, ensuring efficient operations and enhanced customer satisfaction.
Overview
28
28
years of professional experience
Work History
Cashier
H&S Energy
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
Customer Service Cashier
Mr.Niceguy Dispensary
05.2021 - 09.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Shipping and Receiving Manager
Kauffman Engineering
03.2012 - 09.2023
- Operated forklifts and hand trucks to move items around warehouse.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
- Prepared shipping documents, invoices, and fielded client questions.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Education
Hillsboro High School
Hillsboro, ORSkills
- Shipping and receiving
- Inventory and stocking
- Delegating work
- Order picking and processing
- Warehouse layout optimization
- Data entry
- Computer proficiency
- Staff training
- Administrative support
- Quality control
- Attention to detail
- Time management
- Team leadership
Timeline
Cashier
H&S Energy
09.2024 - Current
Customer Service Cashier
Mr.Niceguy Dispensary
05.2021 - 09.2024
Shipping and Receiving Manager
Kauffman Engineering
03.2012 - 09.2023
Hillsboro High School
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