Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pearl Vang

Sacramento,CA

Summary

Dedicated customer service representative with positive personality, exceptional communication skills, relevant training, and valuable work experience. Seeking a role with a progressive organization to best use my abilities for immediate and substantial contribution to total customer satisfaction and cost-efficiency in service delivery.

Overview

18
18
years of professional experience

Work History

Finance Assistant

Gemini Duplication, Inc.
12.2021 - 12.2025
  • Worked with financial software daily for up to date vendor record keeping.
  • Assisted with payroll deductions with payroll manager to ensure employees were paid as needed.
  • Managed travel bookings with Sales team in a timely manner.
  • Trained new employees on current procedures to encourage the best practices in the department.
  • Managed vendor communications, resolving discrepancies and growing relationships for the company.
  • Processed financial transactions with accuracy to ensure payments were made on time.
  • Evaluated existing processes for maximum efficiency.
  • Processed high volumes of invoices in a timely manner to ensure deadlines were met.
  • Helped reconcile bank statements and accounts to maintain accuracy and current records.
  • Collaborated with team on special projects and any additional tasks.
  • Proactively identified potential risks within the company's finances, notifying management of any concerns.

Collections

SBM Management
11.2021 - 12.2021
  • Collaborated with teammates on special projects or any other tasks.
  • Managed vendor phone calls to address any issues or needs they had.
  • Worked with multiple accounting software to ensure client and company information alignment.
  • Analyzed account histories to discover any discrepancies or inaccuracies that would enable collections efforts.


Finance Assistant

Gemini Duplication, Inc.
08.2015 - 11.2021
  • Worked with financial software daily for up to date vendor record keeping.
  • Assisted with payroll deductions with payroll manager to ensure employees were paid as needed.
  • Managed travel bookings with Sales team in a timely manner.
  • Trained new employees on current procedures to encourage the best practices in the department.
  • Managed vendor communications, resolving discrepancies and growing relationships for the company.
  • Processed financial transactions with accuracy to ensure payments were made on time.
  • Evaluated existing processes for maximum efficiency.
  • Processed high volumes of invoices in a timely manner to ensure deadlines were met.
  • Helped reconcile bank statements and accounts to maintain accuracy and current records.
  • Collaborated with team on special projects and any additional tasks.
  • Proactively identified potential risks within the company's finances, notifying management of any concerns.

Accounts Receivable Administrator

Gemini Duplication, Inc.
12.2014 - 08.2015


  • Assisted mailroom to ensure all paper checks were processed and accounted for daily.
  • Worked with financial software to ensure vendor accounts were up to date daily.
  • Collaborated with team to resolve any discrepancies and improve customer payment timelines weekly.
  • Created invoices with billing coding, following current fee schedules.

Chocolate Maker

Le Grand Confectionary, Inc.
09.2013 - 12.2014
  • Assisted in inventory management to ensure all products were in stock for daily chocolate making.
  • Collaborated in quality assurance to ensure consistency of flavor, texture, and appearance of chocolate on food line.
  • Ensured chocolate was packaged and stored properly to protect wellbeing of chocolate for sales.
  • Adhered to compliance with all health department regulations, maintaining a clean and organized workspace daily.

Cashier

Dickies BBQ Pit
04.2012 - 09.2013
  • Processed customer transactions accurately for the next shift persons.
  • Maintained cleanliness in the building to better customer experience.
  • Restocked and organized inventory in the back of house.
  • Assisted in food line to give customer the best food presentation and experience.

Food Service Worker

Panda Express
04.2011 - 03.2012
  • Processed customer transactions accurately to ensure payments were made correctly.
  • Greeted customers and maintained customer friendships to encourage repeat business.
  • Assisted in maintaining cleanliness of building for customer safety.
  • Regularly did quality checks on food items to provide fresh and safe foods.
  • Cleaned and sanitized dishes and utensils for safe use.
  • Monitored inventory to make sure products were always in stock for daily cooking.

Hair Salon Receptionist

Flair for Hair
06.2009 - 04.2011
  • Maintained inventory of salon products to enhance retail sales.
  • Managed appointment scheduling and customer inquiries to promote customer satisfaction.
  • Handled payment processing and maintained accurate financial records for reports.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.

Cashier

Teriyaki Station
05.2008 - 04.2009
  • Assisted in training new cashiers on register and back of the house
  • Monitored inventory levels and restocked merchandise as needed to support sales objectives.
  • Processed customer transactions accurately to ensure payments are made correctly.
  • Maintained cleanliness and organization of food preparation areas to comply with health regulations.
  • Prepared ingredients by washing, chopping, and measuring according to owners special recipes.

Education

High School - General Education

Walnutwood High School
Sacramento, CA
01-2008

Skills

  • Accounts payable
  • Accounts receivable management
  • Proficient in Quickbooks
  • Fundamental accounting principles
  • Monthly reporting
  • Telephone etiquette
  • Financial record keeping
  • Microsoft excel
  • Proactive and Self-motivated
  • Bank statement reconciliation
  • Attention to detail
  • Time management

Timeline

Finance Assistant

Gemini Duplication, Inc.
12.2021 - 12.2025

Collections

SBM Management
11.2021 - 12.2021

Finance Assistant

Gemini Duplication, Inc.
08.2015 - 11.2021

Accounts Receivable Administrator

Gemini Duplication, Inc.
12.2014 - 08.2015

Chocolate Maker

Le Grand Confectionary, Inc.
09.2013 - 12.2014

Cashier

Dickies BBQ Pit
04.2012 - 09.2013

Food Service Worker

Panda Express
04.2011 - 03.2012

Hair Salon Receptionist

Flair for Hair
06.2009 - 04.2011

Cashier

Teriyaki Station
05.2008 - 04.2009

High School - General Education

Walnutwood High School

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