Dedicated and compassionate Ambulatory care Registered Nurse (RN) with strong critical reasoning and astute clinical Dedicated and with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
* Managed a panel of 80+ diabetic Patients.
* Responsible for weekly contacts with Patients to assess their daily blood sugar readings.
* Encouraged strict adherence to medication schedule, diabetic diet and physical activity.
* Ensured completion of Proactive care recommendations.
* Placed lab order for Hgb A1c and ensured that Patients completed them every 6 weeks until they achieved the goal of their HgbA1c < 8.
* Initiate medication adjustment following Treat to Target protocol.
* Responsible for contacting patients who had a recent visit to the Emergency Room or have been discharged from the hospital and schedule a Hospital follow up with their Physician.*
* Responsible for telephone triage of all messages being routed from Contact Center.
* Responsible for contacting and discussing normal and abnormal lab/radiology results with patients after they have been reviewed by their physician.
* Responsible for triage of all patients who walk into the department without an appointment.
* Record patient’s medical information and vital signs.
* Responsible for the care of the patients on the Nurse’s Schedule.
* Monitor, record and report symptoms and changes in patients’ conditions.
* Administer oral medications, injections and/or nebulizing treatments as ordered by the physician.
* Initiate peripheral IV access and administer IV medications or IV fluid infusion as directed by the physician.
* Consult and coordinate with healthcare team members
* Strong knowledge of nursing procedures and protocols assess, plan, implement and evaluate patient care plans
* Outstanding ability to identify patient needs in a timely manner
* Proficient in telecommunications’ technologies and basic computer applications
* Ability to work with high volumes of patients while maintaining care standards
* Capable of working well individually and in group settings
* Excellent critical reasoning and analytical skills
* Monitor all aspects of patient care, including diet and physical activity.
* As part of the Maternal Child Department, I have worked in the Neonatal ICU /Pediatric ICU / Newborn Nursery and Postpartum units as need arose.
* Worked on a 30 bed Pediatrics Unit which comprised of Medical, Surgical, Orthopedic, Neuro and Respiratory patients.
* Modify patient treatment plans as indicated by patients’ responses and conditions.
* Was responsible for the primary care of 6-8 patients depending on the acuity and level of care required.
* Record patient’s medical information and vital signs.
* Performed the role of Charge Nurse for the night shift as needed.
* Monitor, record and report symptoms and changes in patients’ conditions.
* Consult and coordinate with healthcare team members to assess, plan, implement and evaluate patient care plans.
* Assess the needs of individuals, families or communities, including assessment of individual’s home or work environments to identify potential health or safety problems.
* Prepare patients for, and assist with examinations and treatments
* Was responsible for telephone/walk-in triage and nursing assessments and accurate documentation of all information obtained.
* Other responsibilities included performing 12 lead EKG’s, assisting physicians with various procedures, administering immunizations and allergy shots, preparing for and assisting with Stress Tests and Echocardiograms, and extensive patient education.
* Worked as a Clinical Nurse in a Multi-Specialty Physicians Practice which comprised of Internists, Family Practitioners, Pediatricians, Adult/Pediatric Nurse Practitioners and 10 Adult and Pediatric Specialists.
* Performed the role of a Charge Nurse for the Urgent Care hours and effectively managed a team of 8 employees which included a Receptionist, Phlebotomist, Medical Records Staff and Nurses
Registered Nurse, Maryland 2024
Registered Nurse, District of Columbia 2024
CPR for Healthcare Workers, BLS from AHA