Pearla Duran
Lindsay,CA
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
10
10
years of professional experience
Work History
Administrative Support Assistant
Macys Department Store
Visalia
03.2025 - 07.2025
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Developed and maintained filing systems for confidential documents and records.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Prestige Beauty Advisor
Sephora
Porterville
02.2022 - 02.2024
- Greeted customers to determine wants or needs.
- Assisted customers in feeling relaxed and comfortable with the process.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Front Desk Receptionist
LoBue Packing house
Exeter
12.2015 - 01.2024
- Performed data entry into computer systems to maintain accurate records of customer information.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Assisted in the preparation of meeting rooms and facilities for scheduled events.
- Greeted visitors warmly and directed them to correct personnel or office.
Head Cashier
Ulta
Porterville
08.2018 - 01.2019
- Scanned items and checked pricing on cash register for accuracy.
- Resolved customer complaints and issues, ensuring satisfaction and maintaining store reputation.
- Trained new cashiers in POS system operation, customer service protocols, and store policies.
- Welcomed customers, offering assistance to help find store items.
Education
High School Diploma -
Lindsay High School
Lindsay, CA06-2004
Certificate - Human Resources Management/ Recruiment And Talent
Merit America
Washington, DCSkills
- Calendar management
- Document organization
- Data entry
- Microsoft Office
- Office supply management
- Customer service
Languages
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Support Assistant
Macys Department Store
03.2025 - 07.2025
Prestige Beauty Advisor
Sephora
02.2022 - 02.2024
Head Cashier
Ulta
08.2018 - 01.2019
Front Desk Receptionist
LoBue Packing house
12.2015 - 01.2024
High School Diploma -
Lindsay High School
Certificate - Human Resources Management/ Recruiment And Talent
Merit America
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