Pearl M Ratliff
McColl,ID
Summary
Proven Health Information Management Specialist with a track record of enhancing workflow efficiency at CareSouth Carolina, Inc. by implementing advanced document scanning practices and ensuring HIPAA compliance. Skilled in ICD-10-CM coding and fostering teamwork, I've significantly improved patient data accuracy and supported seamless transitions in coding standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Health Information Management Specialist
CareSouth Carolina, Inc.
Society Hill, SC
09.2009 - 02.2014
- Streamlined workflows by introducing efficient document scanning practices, significantly reducing manual labor requirements.
- Ensured compliance with federal regulations by conducting regular audits of patient files and implementing necessary corrective actions.
- Conducted thorough assessments of potential risks related to privacy breaches, implementing preventive measures accordingly.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Assisted with the transition from ICD-9 to ICD-10 coding standards, minimizing disruption to daily operations during the changeover process.
- Provided exceptional customer service when addressing patient inquiries about their medical records or insurance coverage concerns.
- Supported medical staff by providing timely access to accurate patient information, enabling informed decision-making in treatment planning.
- Improved patient data accuracy by meticulously reviewing and validating medical records and diagnoses.
Shift Supervisor
West Point Steven, Incorp
Wagram, NC
10.1993 - 03.2007
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Conducted routine inspections to check quality and compliance with established specifications.
- Delivered successful training to more than 240 employees during tenure, educating on successful work processes and productivity strategies.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Supervised ongoing daily production phases.
- Kept accurate and detailed records of personnel progress and productivity.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
Education
Certificate in Medical Billing And Coding
Florence Darlington Technical College
Florence SC06.2009
GED -
Richmond Community College
Hamlet NC06.2007
Skills
- ICD-10-CM Coding
- HIPAA Regulations Knowledge
- Continuous learning mindset
- Information Security Protocols
- Accurate Documentation
- Health Information Systems
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Self Motivation
- Interpersonal Skills
Cheraw Benntesville District Diretor of Children for 9 years
I was appointed by The Pee Dee Annual Conference to organize workshops higher learning skills the children ages 2-12. Teaching the children to not be afraid to stand up in front of a crowd and always speak up when talking in front of a crowd.
Timeline
Health Information Management Specialist
CareSouth Carolina, Inc.
09.2009 - 02.2014
Shift Supervisor
West Point Steven, Incorp
10.1993 - 03.2007
Certificate in Medical Billing And Coding
Florence Darlington Technical College
GED -
Richmond Community College