Pearl M Ratliff
McColl,ID
Summary
Proven Health Information Management Specialist with a track record of enhancing workflow efficiency at CareSouth Carolina, Inc. by implementing advanced document scanning practices and ensuring HIPAA compliance. Skilled in ICD-10-CM coding and fostering teamwork, I've significantly improved patient data accuracy and supported seamless transitions in coding standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Health Information Management Specialist
CareSouth Carolina, Inc.
09.2009 - 02.2014
- Streamlined workflows by introducing efficient document scanning practices, significantly reducing manual labor requirements.
- Ensured compliance with federal regulations by conducting regular audits of patient files and implementing necessary corrective actions.
- Conducted thorough assessments of potential risks related to privacy breaches, implementing preventive measures accordingly.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Assisted with the transition from ICD-9 to ICD-10 coding standards, minimizing disruption to daily operations during the changeover process.
- Provided exceptional customer service when addressing patient inquiries about their medical records or insurance coverage concerns.
- Supported medical staff by providing timely access to accurate patient information, enabling informed decision-making in treatment planning.
- Improved patient data accuracy by meticulously reviewing and validating medical records and diagnoses.
Shift Supervisor
West Point Steven, Incorp
10.1993 - 03.2007
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Conducted routine inspections to check quality and compliance with established specifications.
- Delivered successful training to more than 240 employees during tenure, educating on successful work processes and productivity strategies.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Supervised ongoing daily production phases.
- Kept accurate and detailed records of personnel progress and productivity.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
Education
Certificate in Medical Billing And Coding
Florence Darlington Technical College
Florence SC06.2009
GED -
Richmond Community College
Hamlet NC06.2007
Skills
- ICD-10-CM Coding
- HIPAA Regulations Knowledge
- Continuous learning mindset
- Information Security Protocols
- Accurate Documentation
- Health Information Systems
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Self Motivation
- Interpersonal Skills
Cheraw Benntesville District Diretor of Children for 9 years
I was appointed by The Pee Dee Annual Conference to organize workshops higher learning skills the children ages 2-12. Teaching the children to not be afraid to stand up in front of a crowd and always speak up when talking in front of a crowd.
Timeline
Health Information Management Specialist
CareSouth Carolina, Inc.
09.2009 - 02.2014
Shift Supervisor
West Point Steven, Incorp
10.1993 - 03.2007
Certificate in Medical Billing And Coding
Florence Darlington Technical College
GED -
Richmond Community College
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